Dear All ,
I am unable to register Polycom Trio 8800 with CUCM version 10.5.2.10000-5 .
Trio version is 5.9.2.7727 .(can't find compatibility matrix to check if it is ok)
There is no network issues between the CUCM and Trio .
Digest user/password are correctly configured , however I can't find any logs related to Trio trial to register .
I am using SIP on Line 2 . Line 1 is already configured for Skype .
I can see the device is showing untrusted on the CUCM.
Below is the configuration file on Trio .
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<!-- Application SIP Elm 5.9.2.7727 06-Feb-20 16:11 -->
<!-- Created 12-04-2020 23:21 -->
<!-- Base profile Generic -->
<PHONE_CONFIG>
<!-- Note: The following parameters have been excluded from the export:
reg.1.auth.password=""
reg.2.auth.password=""
-->
<ALL
device.prov.serverName.set="1"
device.prov.ztpEnabled="0"
device.prov.ztpEnabled.set="1"
device.set="1"
httpd.cfg.secureTunnelRequired="0"
log.render.level="0"
reg.limit="3"
tcpIpApp.sntp.gmtOffset="3600"
tcpIpApp.sntp.gmtOffsetcityID="52"
mr.pair.uid.1="64167f77cbed"
reg.2.address="496"
reg.1.auth.domain="rowad.local"
reg.1.auth.userId="dyaa"
reg.2.auth.userId="GS2"
reg.1.displayName="dyas"
reg.2.displayName="496"
reg.2.label="496"
reg.2.outboundProxy.address="10.100.11.40"
reg.2.outboundProxy.port="5060"
reg.2.outboundProxy.transport="TCPpreferred"
reg.2.serverAutoDiscovery="0"
reg.2.srtp.offer="1"
reg.2.tcpFastFailover="1"
reg.2.thirdPartyName="CUCM"
reg.2.server.1.address="10.100.11.40"
reg.2.server.1.failOver.reRegisterOn="1"
reg.2.server.1.port="5060"
reg.2.server.1.retryMaxCount="20"
reg.2.server.1.retryTimeOut="500"
reg.2.server.1.transport="TCPpreferred"
/>
</PHONE_CONFIG>
