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Troubleshooting cause code 47

yvonneobiero
Level 1
Level 1

at the moment the gateway has not yet been deployed and is not in active use. sh call history voice brief output on gateway is shown below

Telephony call-legs: 0
SIP call-legs: 0
H323 call-legs: 10
Call agent controlled call-legs: 0
Media call-legs: 0
Total call-legs: 10

1DB6 : 409 433052630ms.409 +-1 +11810 pid:20 Answer 235
dur 00:00:00 tx:0/0 rx:0/0 2F  (no resource (47))
IP 0.0.0.0:0 SRTP: off rtt:0ms pl:0/0ms lost:0/0/0 delay:0/0/0ms g729r8 pre-iet
f TextRelay: off
media inactive detected:n media contrl rcvd:n/a timestamp:n/a
long duration call detected:n long dur callduration :n/a timestamp:n/a

Any solution on how to resolve this issue, will be most welcome.

Regards,

4 Replies 4

paolo bevilacqua
Hall of Fame
Hall of Fame

You call an 8 digits number, but have configured 3 in the DP.

Hi,

There are a couple of dial-peers being used apart from that one.. so after putting in voice service voip commands on gateway, the new error that i get is Cause code 47 is No Resources Available.....and the dial peer does get matched

Jan 30 08:55:32.910: //426/80ED719CE300/CCAPI/ccIFCallSetupRequestPrivate:

   Interface=0x4777AD20, Interface Type=1, Destination=, Mode=0x0,

   Call Params(Calling Number=235,(Calling Name=)(TON=Unknown, NPI=Unknown, Scre

ening=User, Passed, Presentation=Allowed),

   Called Number=118118883237117(TON=Unknown, NPI=Unknown), Calling Translated=F

ALSE,

   Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=21

, Call Count On=FALSE,

You can then enable debug cch323 to troubleshoot further.

Hi Bevilacqua,

will do that on monday and post the output.

have a gud weekend