cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
151
Views
0
Helpful
2
Replies

UCCX not receiving external Calls

ipo.peniel_rg
Beginner
Beginner

Hi All,

I need assistance;

I have a 11.5 su3 CUCM and UCCX 12.0. I have configured UCCX all internal trigger is working. cti port registered.

I also have an ISDN PRI with 100 number range. the current setup is that the first number range is translated to the CUCM DN. The rest of the numbers in the range is unused.

Is it possible to use one of the numbers in the range and point it to the trigger? I have pointed one of the number range and pointed it to my CUCM extension and its working, however, when I replace my number with the UCCX trigger, its not working. Am i missing something? Please assist what to do. 

2 Replies 2

Yes. Its the same. Thank you.

 

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Recognize Your Peers