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UCCX Prompt Recorder Verification Code Issue

simonmossman
Level 1
Level 1

Hello all

I am using a prompt re recorder to try and change a welcome greeting. We can dial the application and enter the user phone pin and the 7 changeable  prompts are listed in order. We can select our option and record a new message, however, we are asked for a confirmation code to save the file and it is not listed in the script when viewing in editor.

This was installed by a third party and we have no documentation!!

Any ideas how to get around this?

Thanks in advance

4 Replies 4

Deepak Rawat
Cisco Employee
Cisco Employee

Can you paste the script here.

Regards

Deepak

Hi Deepak

I cannot seem to upload as an aef or zip....

Thanks

Sorry here it is......

Hi Deepak

Did you manage to take a look at the script?

Thanks