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UCCX SIP Outbound dialing and another gateway

Mikhail Kalita
Level 1
Level 1

Good day! I configured outbound system for UCCX. Can I implement my SIP outbound gateway so that UCCX system use other gateways to dial to PSTN and mobille phones? As far as I unserstand, we needs SIP outbound gateway ionly for Voice detection purpose and we can use other gateway for call.

1 Reply 1

Deepak Rawat
Cisco Employee
Cisco Employee

Yes, you can very well do that. SIP gateway is a requirement only for UCCX so that CPA can happen. How the calls are going out to PSTN i..e., T1/E1 or FXO does not matter. You can now even use CUBE for Outbound Dialer if that helps

Regards

Deepak

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