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Unable to install restricted version of CUCM after receiving server with preinstalled CUCM Unrestricted version from manufacturing.

mmpaquibot
Level 1
Level 1

Our client's server is corrupted and i need to rebuild it however i was unable to install restricted version of CUCM becuase this server is preinstalled with a CUCM Unrestricted version from manufacturing before. A retricted version of the installer is the only installer that i have. [version 8.5.1.10000-26 ]

1 Reply 1

baskaranm
Level 1
Level 1

Hi You can not install restricted version in which  server unrestricted version is installed. please refer the below linlk

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/7_1_5/cucm-rel_notes-715a.html#wp2029224.

Regards,

Baskaran.M