cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

157
Views
0
Helpful
1
Replies
Highlighted

Unable to load apps on a DX650

Let me preface this by saying I could probably fix it if I had access to our corporate UCM, but they do not let the voice engineers here touch it. What I am looking for is to see if there is a setting that may have been configured on our corporate UCM that is preventing me from loading any apps on my DX650 so I can point our internal support team to it. I basically can only see the dialer, and when I tap the home button I see basic screen with the clock and the general telephony controls.

Everyone's tags (2)
1 REPLY 1
Participant

Hi Chris, This is possible

Hi Chris,

 

This is possible but by default cisco doesnt allow apps to be downloaded via playstore.

 

To Change:

 

1.) Go to the device page

2.) At the boot of the device page you will see the below checkbox.

 i.) allow application from android market.(Check)

 

Reset Phone and everything should be working.(Most Enterprise block playstore, soo to test connect it to a independant wifi.)

 

 

Please Rate.

CreatePlease to create content
Content for Community-Ad
August's Community Spotlight Awards