We have a customer presently on 10.x who wants to upgrade to 12.5. This customer is presently using a macro to take the ANI field within CAD and copy it, paste it, and hit return in a Citrix window with their CRM software loaded. Is anyone aware of a...

I have found a little bit of information on this but was wondering if anyone had a little more detail on what's involved here. We have a customer that wants to implement ISE in their network environment. They want to ensure that the Cisco IP phones w...

One of my colleagues mentioned to me that it was possible with a certain IOS version on the ISRG2 series (and I suppose on the 4K series as well) to terminate SIP trunks from two different vendors. In this case we would be terminating Verizon SIP and...

Does anyone else find the new notification sound in J4W to be not ideal as compared to the one from previous versions? I am running 10.6(2). I also don't see any way to change it so I guess I'll have to get used to it.

Based on the data sheet for the VG350 I do see that version 7.1 of CUCM is supported. I assume this is via a dev pack? I can't seem to find anything on adding support or what version of the dev pack should be loaded. I am trying to estimate configura...