IP Telephony and Phones

Good AfternoonQuick Question - have a user in CUCM 7.1.5 who wanted a 7915.changed the phone button template to individual template and changed all the buttons to "Speed Dial BLF". The user is now reporting that they cannot interrupt calls or pick th...

I have an SPA303 that was previously working fine with Ring Central then I cancelled service and tried 8x8, but they weren't able to provision it. Now I'm trying with another voip provider and they can't provision it either. We've ruled out the netwo...

i'm using CUCM 10.5 and i had all ip phones registeredi had two vlans created on HP switches (DATA =1 and VOICE=12)i separated the local network by using new cisco switches (with new voice vlan =100) connected to ip phonesso i should delete vlan info...

We built a new CUCM 10.5 environment and now we need to migrate phones from CUCM 8.0  to this system. We  tried  using bulk admin but that process is a complete joke. If you needed to do a mass change on several phones that is the way to go but movin...

Hi, We have 4 overseas Location including HO. Lets Name is HO Location – A & rest of branch location is B, C & D B, C & D are connected with A via Site to site VPN (IPSec Tunnel) over internet as a star topology. If B wants to reach C then its conne...

Hello Everyone, I just wanted to ask a question: I am going to be integrating Unity Connection 8.6 with office 365 in a few days.  Now I know that office 365 is a cloud based service so I was wondering whether I  need to enable TLS or upload  certifi...

Hello everyone,I am having an issue with a CUCME and we have 5 FXO lines  and they are all overlayed and assigned to all the phones in the office. the issue is that the very first call in rings on all phones but the next call in only rings on the pho...

We are running two Zoom servers for our dispatch center.  We have a requirement to keep calls for a period of time, and we would like to be backing up the calls in some form.  What is everybody else doing to back up their Zoom recorded calls?

Hello: I have a CUBE enterprise, and I need add a carried-id field in incomming dial-peer but I don't know. I had configured the following dial-peer:   dial-peer voice 51 voip  description ### LLAMADA ORIGEN INTEROUTE MEXICO ###  translation-profil...

Hi I am running cucm 9.1 with extension mobility enabled... All users are logged out automatically after 10 hours of been logged in (max login time duration)... I have some phone for senior that they should not login every day when they arrive but at...

Can 78xx or 8831 phones be configured as Third Party SIP devices on CUCME 9.1?  If yes, limitations?