06-05-2017 02:27 AM - edited 03-17-2019 10:30 AM
Hi,
I have 5 Cisco Wireless IP PHONE 8821 with sip8821.11-0-2SR2-1, Boot Load id sb28821.HE-01-019 and CUCM with 9.1.2.12901-3 software version.
I try to registered the Wireless IP Phone into the CUCM but it failed. I used the following release versions:
cmterm-8821-sip.11-0-2-2.k3.cop.sgn
cmterm-8821-sip.11-0-3SR1-1.k3.cop.sgn
cmterm-8821-sip.11-0-3SR2-1.k3.cop.sgn
The softwares are loaded correctly into the CUCM but the new device cisco IP PHONE 8821 does not compare into device Device Defaults menù.
I see the compatibility version between IP PHONE and CUCM from Cisco.com:
From Cisco Wireless IP Phone 8821 Data Sheet:
Any Suggestion ?
Best Regards
Michele Rossi
06-05-2017 02:35 AM
Hi Michael,
Please install the latest device pack for cucm 9.1.2 on all nodes of cucm cluster followed by a cluster reboot.
Manish
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06-05-2017 02:59 AM
Hi Manish,
I've the devices list below:
CTI Port SCCP 28
CTI Route Point SCCP 2
Cisco 7905 SCCP 1
Cisco 7906 SCCP 3
Cisco 7911 SCCP 2
Cisco 7912 SCCP 59
Cisco 7921 SCCP 8
Cisco 7925 SCCP 11
Cisco 7936 SCCP 1
Cisco 7940 SCCP 202
Cisco 7942 SCCP 106
Cisco 7945 SCCP 6
Cisco 7960 SCCP 2
Cisco 7970 SCCP 10
Cisco 7975 SCCP 2
Cisco 8811 SIP 28
Cisco ATA 186 SCCP 17
Cisco IP Communicator SCCP 46
Conference Bridge Unicast Bridge 2
H.323 Gateway H.225 7
Media Termination Point Unicast Bridge 2
Music On Hold SCCP 2
Route List SCCP 8
Tone Announcement Player SCCP 2
Universal Device Template SIP 1
Does the last device packages support all devices just registered ??
thanks
06-05-2017 03:06 AM
Hi,
You can download and install the latest device pack for 9.1.2 ( 9.1.2_17151-1 ) from here
https://software.cisco.com/download/release.html?mdfid=284510097&flowid=77894&softwareid=282074299&release=9.1(2.17151)&relind=AVAILABLE&rellifecycle=&reltype=latest
Here is the Read me file that contains the info about 8821 load that comes with this device pack to enable the registration of 8821
http://www.cisco.com/web/software/282074299/137891/cmterm-devicepack9.1.2_17151-1_Release_Notes.pdf
Manish
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