Unable to unlock settings option on Cisco 7841 phone

[Yenosh]

Hi All,

After pressing **# on 7841 settings are not getting unlocked, we have completed the factory reset still no luck

This problem with all the phones on cluster and we only have 7841 phones.

Setting Access: set to enabled on device page.

Best Regards,

Yenosh

[b.winter]

There are a lot of posts about the same question, maybe you should search before you open a new topic:
https://community.cisco.com/t5/ip-telephony-and-phones/admin-settings-pin-access/m-p/4781588#M408536

[Yenosh]

I have tried these options but no luck, does 7841 phones have **# options to unlock it