07-23-2012 07:18 AM - edited 03-16-2019 12:19 PM
Dear all
we have to 2 no CUCM 7.1.3 Server in cluster ,One Pulisher and one subscriber.Recently we are seeing that a mismatch .when we run command from cli prom
show tech routeplan from cucm publisher server showing below
7e69ce39-d6ab-87cc-41ee-33f8fccd1875 7222 NULL NULL Device SEPFCFBFBCBA9BD Appointment
c32fc822-ecb5-ddf4-250d-20e79bb6d4aa 7223 NULL NULL Device SEP3037A617692A APPOINTMENT_2
when run show tech routeplan from cucm suscriber server showing below
7e69ce39-d6ab-87cc-41ee-33f8fccd1875 7222 NULL NULL Device SEPFCFBFBCBA9BD Appointment
6c4c6369-88e9-f545-7ed4-9bcc63274973 7222 NULL NULL Device NULL NULL
c32fc822-ecb5-ddf4-250d-20e79bb6d4aa 7223 NULL NULL Device SEP3037A617692A APPOINTMENT_2
3036a7ee-05e3-1004-a1b9-aefe71da1076 7223 NULL NULL Device NULL NULL
from GUI there is no unassigned no shown in two server
please help me how to remove the two unassigned number from subscriber server that is
6c4c6369-88e9-f545-7ed4-9bcc63274973 7222 NULL NULL Device NULL NULL
3036a7ee-05e3-1004-a1b9-aefe71da1076 7223 NULL NULL Device NULL NULL
07-23-2012 08:06 AM
If you are showing this in the SUB and not the PUB, I would look into if your database is replicating properly, if not I would check your NTP and ensure the sub is synced to the PUB and the PUB is synced to a NTP server. you can do a "show ntp status" in CLI to verify
"show dbreplication status" to check replication between your clustered servers
07-23-2012 09:16 AM
There is no shuch command in CLI
show ntp status"
"show dbreplication status"
07-23-2012 09:34 AM
The DB replication is a utils command so it would be "utils dbreplication status". You can also use RTMT to look at the DB replication state and counts for both servers using the performance monitor. There are also cluster reports that you can access via the administration pages (reporting tool). There is a DB replication post that gives more information here:
https://supportforums.cisco.com/docs/DOC-13672
For the specific issue that you are describing, you may also find that a controlled reboot of the servers may be a straightforward way to attempt to clear things up.
Hailey
Please rate helpful posts!
07-23-2012 09:40 AM
Utils ntp status
Utils dbreplication status
Sorry for the pre coffee post!
I would check to see what is wrong before the reboot, this way you know what the problem is so you can find the solution faster next time and solve the problem, But I also agree that a reboot would most likley fix the issue.
07-23-2012 09:55 AM
Unified CM Database Status
Shows if replication is good or bad. |
RTMT Counter Information |
All servers have a replication count of 427. |
All servers have a good replication status. |
Server | Number of Replicates Created | Replicate_State |
---|---|---|
172.16.28.10 | 427 | 2 - good |
172.16.28.11 | 427 | 2 - good |
Server | cdr list serv |
---|---|
172.16.28.10 | SERVER ID STATE STATUS QUEUE CONNECTION CHANGED ----------------------------------------------------------------------- g_tmcpub_ccm7_1_3_30000_1 2 Active Local 0 g_tmcsub_ccm7_1_3_30000_1 4 Active Connected 0 Jul 21 17:09:30 |
172.16.28.11 | SERVER ID STATE STATUS QUEUE CONNECTION CHANGED ----------------------------------------------------------------------- g_tmcpub_ccm7_1_3_30000_1 2 Active Connected 38748852 Jul 21 17:09:30 g_tmcsub_ccm7_1_3_30000_1 4 Active Local 0 |
admin:utils ntp status
ntpd (pid 6800) is running...
remote refid st t when poll reach delay offset jitter
==============================================================================
127.127.1.0 LOCAL(0) 10 l 20 64 377 0.000 0.000 0.004
*172.30.28.10 172.18.18.2 2 u 27 64 377 0.165 -0.023 0.005
synchronised to NTP server (172.30.28.10) at stratum 3
time correct to within 55 ms
polling server every 64 s
Current time in UTC is : Mon Jul 23 16:50:06 UTC 2012
Current time in Asia/Kolkata is : Mon Jul 23 22:20:06 IST 2012
07-23-2012 05:42 PM
I would like to know what the original post is affecting in your enviroment.
07-24-2012 08:58 AM
yes
ther is Configuration to all call forward to a ext Like 6XXX
and now all call forward to that ext
but in phone configuration there is no Call Forward
i thik form Unassigned Dn Active an call forward to that ext
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide