03-16-2012 07:51 PM - edited 03-16-2019 10:11 AM
Hello,
I'm having trouble with another Unity Connection 8.6.1ES19.21019-19.
Unified Messaging was working perfectly until yesterday when some changes were performed on the network.
The point to point VPN configuration between the site were Unity Connection is located and the site were Exchange is located was changed to a point-multipoint VPN. After those changes we do not receive the .wav attachments by email anymore and we get the following error under the UM account test.
Failed accessing xxxxx_xxxxxx@mxxxxx.com.mx on 172.31.0.4 | . | Diagnostic=[Timeout was reached -- Operation timed out after 10000 milliseconds with 0 bytes received] Verb=[POST] url=[https://172.31.0.4/EWS/Exchange.ASMX] request=[<?xml version="1.0" encoding="utf-8"?> <soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types"> <soap:Header> <t:RequestServerVersion Version="Exchange2007_SP1"/> <t:ExchangeImpersonation> <t:ConnectingSID> <t:PrimarySmtpAddress>xxxxx_xxxxxx@mxxxxx.com.mx</t:PrimarySmtpAddress> </t:ConnectingSID> </t:ExchangeImpersonation> </soap:Header> <soap:Body> <GetFolder xmlns="http://schemas.microsoft.com/exchange/services/2006/messages" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types"> <FolderShape> <t:BaseShape>Default</t:BaseShape> </FolderShape> <FolderIds> <t:DistinguishedFolderId Id="deleteditems"> <t:Mailbox> <t:EmailAddress>xxxxx_xxxxxx@mxxxxx.com.mx</t:EmailAddress> </t:Mailbox> </t:DistinguishedFolderId> </FolderIds> </GetFolder> </soap:Body> </soap:Envelope> ] response=[] |
No changes have been made on Exchange 2007 nor Unity Connection.
Do you think this error could be caused by the VPN change?
Thanks!
04-01-2012 02:29 PM
Did you find out the problem? We're encountering the same error message.
10-07-2012 02:51 PM
Have you ever found solution for this problem? I'm doing a new migration from Unity to Unity Connection 8.6 (latest) and trying to integrate with Exchange 2007 and getting this error when testing a user UM account.
10-07-2012 04:40 PM
HI Roman,
The error your getting.. Is it the exact error or the typical error saying the sync failed.
Can you please provide a screen shot?
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