Unity Connection 7.1 import users (SMTP Address = alias )

[mrmhar1408]

Hi,

I did importing for the users from the UCM 7.1.5 which is integrated with the LDAP

The problem:

the STMP address in the unity connection doesn't match the email address in the call manager, it equals to the alias not to the email address of the user

Example:

the user in CUCM:

user id: m.peter

first name: mohamed

last name: peter

mail: mohamed.peter@cisco.com

after importing to the CUC:

alias: m.peter

SMTP address: m.peter@cisco.com

[mrmhar1408]

we used the integrated unity feature by adding the unity connection to the outlook as a IMAP server and to have two inboxes one for Emails and one for voice mails

[David Hailey]

This is normal as CUC does not have any knowledge of the user's corporate email address displayed in any other directory (including CUCM if the field is populated).  So, is there a question or concern here you need help with?

Hailey

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[mrmhar1408]

Thanks dhailey for you explanation, is that mean I should have two inboxes one for emails and one for voice mails ?

[David Hailey]

Yes, Unity Connection traditionally has only provided voicemail only or integrated messaging. For you, the IMAP solution is integrated messaging and is a dual inbox solution as you have now. If you want a single inbox or Unified Messaging solution, you would need to upgrade Unity Connection to version 8.5 which was just publicly released a couple of weeks ago. It can do UM with Exchange 2003, 2007, and 2010.

Hailey

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[usama_ajrami]

Dear All

I face the same problem which mrmahar found, i tied to use other way to relay the voicemail to an email using one email account ,

in users - click on any Mailbox User - Edit - Message Actions there is 4 actions to be used

Accept

Reject

Relay

Accept and Relay.

if you choose any choice contained Relay a box will open to put a relay Address.

Relay Address Example:  host@domainname.com

this is manualy user by user.

in case i want to make it Automaticly when i import users from Active Directory.

i should go to User Template - Mail box User Template - Edit - Message Actions :

1- Voicemail ---> (Actions) Accept, Reject, Relay, Accept and Relay.

if i choose any option conatin Relay it open for me an Box (Relay Address) to put email or a formula combined from 4 parameter:

1- %Firstname%

2- %Lastname%

3- %Alias%

4- %Extension%

Box(Relay Address) Containing Example : %Firstname%_%Lastname%@domainname.com

why in this box i dont have a parameter called %mail% and i dont have to write @domainname.com which i see is beter than combining the email

from the parameters above. even the email already included in the user attribute while its imported from AD/ldap server.

Thanks