Walter wigfield
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Beginner
Member since ‎05-29-2012
‎10-26-2022

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  • 8 Posts
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Hello, I have uccx 10.5 with finesse and I when finesse is launched it opens up Google Chrome which is fine but when a screen pop happens the screen pop opens up with Internet Explorer and we are trying to figure out how to accomplish that. Has any o...
I ran across an issue with CER and 911 call back. A user calls 911 and it routes correctly to the PSAP and if the call gets disconnected the PSAP calls back and it routes into CER but instead of ringing the phone that called 911 it routes to the aler...
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Member Since ‎05-29-2012 09:28 AM
Date Last Visited ‎10-26-2022 12:30 AM
Posts 8