Unity Connection Design FAQ

[eddchen]

Hi guys,

Our unity connection need constant clean up to bring back unused license.

What we normally do is go the serviceability page and choose the report on 

• Unused Voice Mail Accounts Report

Well, we are activating most users with the Unified Messaging account in Unity to link it to O365.

My question: if user are not logging in the voicemail via phone or remotely log in, and only listen to voicemail from the email they received when they got a voicemail, will the report capture that activity and count that as a log in attempt?  I simply don't want to remove someone by mistake since he/she only use the email message rather than logging in the vmail.

Could someone please confirm? Thanks 

[HARIS_HUSSAIN]

1) I think the best way to confirm is to just create a test account and test the scenario.
2) As far as i can see
Time of Last Call. Indicates the date and time the user called in to check messages last.
===============> So Notification via Email will not be counted againt it.


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Thanks,
Haris