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Unity Connection Language Support

Dear All

I am looking to find which languages can support unity conection

1) Could you pls give me the correct path for this?

Actually i am looking for Greek Language

2) Where i can download the pack

3) And how i can upload it to the unity connection

Regards

Please rate all useful posts Regards Chrysostomos ""The Most Successful People Are Those Who Are Good At Plan B""
8 Replies 8

Rob Huffman
Hall of Fame
Hall of Fame

Hi Chrysostomos,

Hope all is well

You didn't mention the version so I went with 8.0;

Available Languages for Cisco Unity Connection 8.x Components

Revised November 16, 2010

Note Languages are not licensed, and Connection 8.x does not enforce a limit on the number of languages you can install and use. However, the more languages you install, the less hard-disk space is available for storing voice messages. In the Cisco Unity Connection 8.x Supported Platforms List (http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/supported_platforms/8xcucspl.html), information on the number of minutes of storage available on each server assumes that you have installed no more than five languages.


This section lists the languages in which Connection components are available.

Cisco Personal Communications Assistant (PCA)

Arabic-Saudi Arabia, Catalan, Chinese-Hong Kong, Chinese-PRC, Chinese-Taiwan, Czech, Danish, Dutch-Netherlands, English-United States, Finnish, French-Canada, French-France, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese-Brazil, Portuguese-Europe, Russian, Spanish-Latin America, Spanish-Spain, Swedish, Turkish

Cisco Personal Communications Assistant (PCA) Help

Arabic-Saudi Arabia, Chinese-PRC, Chinese-Taiwan, Czech, Danish, Dutch-Netherlands, English-United States, French-Canada, French-France, German, Hungarian, Italian, Japanese, Korean, Polish, Portuguese-Brazil, Russian, Spanish-Latin America, Spanish-Spain, Swedish, Turkish

Cisco Unity Connection Administration

English-United States, Japanese

Cisco Unity Connection Administration Help

English-United States

Cisco Unity Connection ViewMail for IBM Lotus Notes

Arabic-Saudi Arabia, Chinese-PRC, Chinese-Taiwan, Czech, Danish, Dutch-Netherlands, English-United States, French-Canada, French-France, German, Hungarian, Italian, Japanese, Korean, Polish, Portuguese-Brazil, Portuguese-Europe, Russian, Spanish-Latin America, Spanish-Spain, Swedish, Turkish

Cisco Unity Connection ViewMail for IBM Lotus Notes Help

Arabic-Saudi Arabia, Chinese-PRC, Chinese-Taiwan, Czech, Danish, Dutch-Netherlands, English-United States, French-Canada, French-France, German, Hungarian, Italian, Japanese, Korean, Polish, Portuguese-Brazil, Russian, Spanish-Latin America, Spanish-Spain, Swedish, Turkish

Cisco ViewMail for Microsoft Outlook 8.5

Arabic-Saudi Arabia, Catalan, Chinese-Hong Kong, Chinese-PRC, Chinese-Taiwan, Czech, Danish, Dutch-Netherlands, Finnish, French-Canada, French-France, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese-Brazil, Portuguese-Europe, Russian, Spanish-Latin America, Spanish-Spain, Swedish, Turkish

Cisco Unity Connection ViewMail for Microsoft Outlook 8.0

Arabic-Saudi Arabia, Chinese-PRC, Chinese-Taiwan, Czech, Danish, Dutch-Netherlands, English-United States, French-Canada, French-France, German, Hungarian, Italian, Japanese, Korean, Polish, Portuguese-Brazil, Portuguese-Europe, Russian, Spanish-Latin America, Spanish-Spain, Swedish, Turkish

Cisco Unity Connection ViewMail for Microsoft Outlook 8.0 Help

Arabic-Saudi Arabia, Chinese-PRC, Chinese-Taiwan, Czech, Danish, Dutch-Netherlands, English-United States, French-Canada, French-France, German, Hungarian, Italian, Japanese, Korean, Polish, Portuguese-Brazil, Russian, Spanish-Latin America, Spanish-Spain, Swedish, Turkish

Cisco Unity Connection Web Inbox (in Connection 8.5)

Catalan, Chinese-Hong Kong, Chinese-PRC, Chinese-Taiwan, Czech, Danish, Dutch-Netherlands, English-United States, Finnish, French-Canada, French-France, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese-Brazil, Portuguese-Europe, Russian, Spanish-Latin America, Spanish-Spain, Swedish, Turkish

System prompts

Arabic-Saudi Arabia, Catalan, Chinese-Hong Kong, Chinese-PRC, Chinese-Taiwan, Czech, Danish, Dutch-Netherlands, English-Australia, English-United Kingdom, English-United States, English TTY/TDD-United States, Finnish, French-Canada, French-France, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese-Brazil, Portuguese-Europe, Russian, Spanish-Latin America, Spanish-Spain, Swedish, Turkish

Text-to-speech engine

Arabic-Saudi Arabia, Chinese-PRC, Catalan, Chinese-Hong Kong, Chinese-Taiwan, Czech, Danish, Dutch-Netherlands, English-Australia, English-United States, English-United Kingdom, Finnish, French-Canada, French-France, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese-Brazil, Portuguese-Europe, Russian, Spanish-Latin America, Spanish-Spain, Swedish, Turkish

Transcription service for Cisco SpeechView

English-Australia, English-United States, English-United Kingdom, French-Canada, French-France, German, Italian, Portuguese-Brazil, Spanish-Latin America, Spanish-Spain

Voice-recognition engine

English-United States

Product documentation for administrators/installers

English-United States, Japanese

Product documentation for end users

Chinese-PRC, Chinese-Taiwan, Danish, Dutch-Netherlands, English-United States, French-France, German, Italian, Japanese, Korean, Portuguese-Brazil, Russian, Spanish-Latin America, Spanish-Spain, Swedish

Translated versions of the five Cisco Unity Connection user guides are available at http://www.cisco.com/en/US/products/ps6509/tsd_products_support_translated_end_user_guides_list.html.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/requirements/8xcucsysreqs.html#wp314537

Installing Additional Languages on the Cisco Unity Connection 8.x Server

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/installation/guide/8xcucig030.pdf

Downloading Connection 8.x Language Files



Note This section applies to installing additional languages while installing a new Connection server. To add
languages to an existing Connection server, see the “Adding or Removing Cisco Unity Connection 8.x
Languages” chapter of the Reconfiguration and Upgrade Guide for Cisco Unity Connection at
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/upgrade/guide/8xcucrugx.html. The
instructions are different.


To Download Connection 8.x Language Files


Step 1 On a computer with a high-speed Internet connection, go to the Voice and Unified Communications
Downloads page at http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240.
Note To access the software download page, you must be signed in to Cisco.com as a registered user.
Step 2 In the tree control on the Downloads page, expand Unified Communications Applications > Voicemail
and Unified Messaging > Cisco Unity Connection, and select the applicable Connection version.
Step 3 On the Select a Software Type page, select Cisco Unity Connection Locale Installer.
Step 4 On the Select a Release page, select the applicable Connection version. The download links for
languages appear on the right side of the page.
Step 5 Confirm that the computer you are using has sufficient hard-disk space for the downloaded files. (The
download file sizes appear below the download links.)
The filename for each language is uc-locale-_
abbreviation>-.cop.sgn. (The full name of each language also appears on the page.)

Step 6 Select the name of a file to download.
Step 7 On the Download Image page, make note of the MD5 value.
Step 8 Follow the on-screen prompts to complete the download.
Step 9 Repeat Step 6 through Step 8 for each Connection language that you want to install.
Step 10 For each downloaded file, use a checksum generator to confirm that the MD5 checksum matches the
checksum that is listed on Cisco.com. If the values do not match, the downloaded file is damaged.
Caution Do not attempt to use a damaged file to install software or the results will be unpredictable.
If the MD5 values do not match, download the file again until the value for the downloaded
file matches the value listed on Cisco.com.
Free checksum tools are available on the Internet—for example, the Microsoft File Checksum Integrity
Verifier utility. The utility is described in Microsoft Knowledge Base article 841290, Availability and
Description of the File Checksum Integrity Verifier Utility. The KB article also includes a link for
downloading the utility.
Step 11 Either copy the downloaded files to an FTP or SFTP server, or burn the files to CDs or DVDs. If you
burn discs of the files, note the following considerations:
• Use the Joliet file system, which accommodates filenames up to 64 characters long.
• If the disc-burning application that you are using includes an option to verify the contents of the
burned disc, select that option. This causes the application to compare the contents of the burned
disc with the source files.
• Label the discs “Cisco Unity Connection Languages.”
Step 12 Delete the downloaded files to free disk space.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/installation/guide/8xcucig030.pdf

Cheers!

Rob

Hi My friend

Thank you for your time

I didnt specify before , my mistake

Two specific questions

1)  I need a Greek Language for the greetings.I mean the system default language now is the tipycal in english.<<< name of the user>>> is not available.etc

I need this to change and replaced from Greek

2) From what version of unity connection Greek is supported

Note:

i have checked on Unity Connection Locale Installer for version 7.x and 8.x but i didnt find anything for Greek.Could you pls advice

Thank you

Please rate all useful posts Regards Chrysostomos ""The Most Successful People Are Those Who Are Good At Plan B""

Rob Huffman
Hall of Fame
Hall of Fame

Hi Chrysostomos,

I see what you are saying ...I just had a look through the 8.x

downloads and couldn't find Greek,Finnish or Hebrew although all are supposed

to be supported from 8.0 onwards not 7.x (for Greek anyway's)

System prompts
#

Arabic-Saudi Arabia, Catalan, Chinese-Hong Kong, Chinese-PRC, Chinese-Taiwan, Czech, Danish, Dutch-Netherlands, English-Australia, English-United Kingdom, English-United States, English TTY/TDD-United States, Finnish, French-Canada, French-France, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese-Brazil, Portuguese-Europe, Russian, Spanish-Latin America, Spanish-Spain, Swedish, Turkish

I would go ahead and open a TAC case to find out the status and availability of these files

Cheers!

Rob

Thank you mate

i am waiting for your feedback

Please rate all useful posts Regards Chrysostomos ""The Most Successful People Are Those Who Are Good At Plan B""

Hi Chrysostomos,

You will need to go ahead and open a TAC case to find out the status and availability of these files

You can open the case right from this thread. Have a look.

We are pleased to announce the ability to create Service Requests from CSC discussion threads. Click here to learn more and provide feedback.

Cheers!

Rob

I will return with a feedback

Regards

Please rate all useful posts Regards Chrysostomos ""The Most Successful People Are Those Who Are Good At Plan B""

Rob

One clarification

Where is documented  the below?

System prompts
#

Arabic-Saudi Arabia, Catalan, Chinese-Hong Kong, Chinese-PRC, Chinese-Taiwan, Czech, Danish, Dutch-Netherlands, English-Australia, English-United Kingdom, English-United States, English TTY/TDD-United States, Finnish, French-Canada, French-France, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese-Brazil, Portuguese-Europe, Russian, Spanish-Latin America, Spanish-Spain, Swedish,

Please rate all useful posts Regards Chrysostomos ""The Most Successful People Are Those Who Are Good At Plan B""

Rob Huffman
Hall of Fame
Hall of Fame