cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
603
Views
0
Helpful
2
Replies

Unity Connection MWI not working

Ayodeji Okanlawon
VIP Alumni
VIP Alumni

Hi,

I have got Unity connection 2.0.1.2000-337 integrated with CCM 6.0.1

The problem is that when a user leaves a message MWI does not come one.

I have dialed the MWI numbers and both on and off works fine.

I did enable micro trace and attached here are the traces. The starnge thing is that the trace showd that MWI on completed succesfully.

Any ideas...

Please rate all useful posts
2 Replies 2

vocitynet
Level 1
Level 1

I have same problem. How can you get the Mwi log file?

I found one wrong configuration: the unity_connection_css not included the related partition. so the issue is not in unity, is in css/partition of cucm.