Unity Connection sip port transfer to phone busy

[bo liu]

hello

i user CUCM connection with CUC use SIP

but when i transfer a call to phone from AA ,the CUC say can not transfer the call busy .....

who can tell me where i config is wrong

[yahsiel2004]

Do you have the correct CSS on the SIP trunk?

HTH

Regards,

Yosh

[bo liu]

yes the CSS includ the partition of phone

[yahsiel2004]

Did you check the restriction tables on CUC?

HTH

Regards,

Yosh

[islam.kamal]

Hi

Can you go to AA call-handler then - edit -transfer rules and choose supervised transfer.

Transfer Type    choose supervie transfer

Thanks

please rate all useful infomatio

[yahsiel2004]

I would also check on the transfer rule for the AA, as islam mentioned (+5)

Regards,

Yosh

[islam.kamal]

Hi Yosh

Thanks for rating , +5  for your help.

Thanks