IP Telephony and Phones

Dear All,We are looking to find out the way to change the dial tone, actually customer needs a specific announcement instead of dial tone. I didn’t find any document related to this and I doubt on the feasibility as well, but wanted to confirm it pos...

      Hello - I'm currently running CIPC 8.6.3.0 on BE6K 9.1, the issue I'm having when bringing up the call stats with the ? it is not showing AVG Jitter, MAX Jitter, and RxDisc.  Is there a parameter that needs to be toggled on to receive this info...

HiI'm trying to get Skypes buiness SIP trunk to work with an CUCM 8.5. I get the idear on how is should work if I set it up on a voice gateway, but is it possible to get it to work directly on the the CUCM 8.5?Anyone gotten it to work there, and if y...

Hello All,We have a command in CUCM CLI to start a service.ie: utils service start <service name>Is there any command to start all the services at a time by a single CLI command ? please let me know.Thanks,Raja.

I am working to try and solve an echo problem on a CM4.1 installation. Gateway is 2811 running 12.4(1r). I had echo cancellation enabled and was turning the coverage up a step at a time. Was also trying attenuation. Now when I "echo-cancel enable", i...

Hi to all.I have a problem with installing CUCM 8.6.1 on new MCS-7816-I5  (IBM) hardware. The problem is that installation loops in restart after upgrading MCS firmware. Actualy, installation does not sucessfully upgrade firmware, so every time it de...

HiHow is it possible to disable the ABC Softkey on CUCM 8.6. I loaded already the newest dev-pack but there is also no possibilty to disable this key.It has en impact for the rollout the 9.3.1 firmware.greetings Phil

Hi all,i'm trying to configure an SSL vpn from a 7965 ip phone to an ASA appliance. Cucm version is 8.6.2.20000-2 and I tried several phone firmware versions: SCCP45.9-1-1SR1S, SCCP45.9-2-1S, SCCP45.9-2-3S.The ASA configuration is ok, my problem is a...

Hi everyone,I have testing setup of CME and everything works fine expect RTP media always goes through my CME router, even if telephones in same network. Is this works for SIP with CME? I know where MTP which only for SCCP phone.Also I have kind unkn...

Dear Team                    We have two call managers in London and Dubai. Both are integrated with the LDAP on their sites. How we can look London directories contacts in the Dubai phones?xml file is need to add in Dubai CUCM?Thanks

Hiwe have a problem in registering our IP Phone in Cisco Unified CM Administration System version: 8.6.1.20000-1.our phone details are:IP: 192.168.100.4MAC: 34BDC82DE460HOST: SEP34BDC82DE60ROUTER: 192.168.100.1Section Unified CM1HOST NAME: hp-cucm-pu...

Hi,Is there a way to transfer calls using the stored numbers in the expansion module on a 8961?I touch the TRANSFER hard key and then a stored number on my expansion module but the softkey for TRANSFER doesn't pop up.I am very new to our cisco system...