when the Business closed prompts plays I want to give the caller the option to press a few keys like the Main Menu does when the business is open but I only see an option to play a prompt. AM I missing something or does this need to be done another way?
If you want to give users options to input digits or press keys, you will need to use a callhandler and then record your greetings on the call handler. You will then edit caller input on the callhandler and configure each key pressing to go to where ever you want to direct callers to.
Your main menu works this way. I am pretty sure it is a call handler with a recorded greeting on it
hi Team, we are planning to deploy Multi-Factor Authentication for Jabber. The main requirement is to use MFA over internet (MRA).Is it possible to deploy MFA just for MRA and don't touch impact any on-prem existing setup?Can someone please guide on ...
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UCCX does not natively protect HTTP Triggers.
I wanted to come up with a solution to handle HTTP cookie based authentication.
There is a zip file for this project attached to this article. It was written on UCCX 12.5...
CUCM can backup the manually or have sehchduler to backup the configuration and historical reports from the server diester recovery systemStep 1. Navigate to CUCM > Disaster Recovery System > Backup > Manual Backup as shown in the...