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Unity Voice mail showing Incorrect time

Karthik SP
Level 1
Level 1

‎01-20-2012 02:28 AM - edited ‎03-16-2019 09:07 AM

Hello Everyone,

Could someone help me ASAP as I am running out a critical problem.

The voice mail recieved are showing incorrect time. For eg. if someone leaves a voice message at 10.17 AM, the system is prompting as the voice mail has been left at 10:00 AM. I am having Unity 4.x and cucm 8.5x. The phone time is showing correct and the Unity time is correct. I have tried changing the time for the subscriber in Unity and did not help. I run the call viewer and found the incorrect time there as well.

Thanks in advance.

Regards,

Karthik S.P

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Chris Deren
Hall of Fame
Hall of Fame

‎01-20-2012 06:05 AM

Does the subscriber reflect proper timezone he/she is in?

Does the time on the server show it correctly?

Is it off by an hour, 2 or so?

Chris

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