Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi All,Our 911 calls go to the CER first. After determining the location, the calls come back to the CUCM to match the 111.911 route pattern and to send out through the PSTN (PRI). Our provider refuses to receive 911 as the emergency number. They pro...
Hi.I want to know is CME 8.0 support arabic locale. I searched on cisco site all locale files are avialable except arabic. if any one know please the link...
Que tal,Tengo un switch modelo 3560 de 48 puertos en el cual tengo conectados varios telefonos cisco modelo 7945 y 7975.Tengo entendido que los telefonos cisco modelo 7945 consumen 12 watts, pero al revisar la potencia de consumo en los equipos con...
how many analog phone i can use on this Platform? On IP Phone what modeli can use? Is this platform can support the call centre function like Agent Log in & Log Out,TAPI etc..Regards,Angelo
I just built a 7.1.3-31900 set of call managers in our lab, 3 to be exact. The publisher first then the two subscribers one at a time. I then upgarded the whole cluster but did not reboot. I swapped to the active partition on the publisher then bo...
One of our customers wants us to implement QoS for VoIP on their WAN link.The customer end of it seems to be easy to set up (Cisco 881), but I have no idea how I should do this on our 6500 that is responsible for terminating customer WAN Links on lay...
hi,I have ccm 4.1 and having issue with cisco 7912 phone only that voice quality issue and at same time when i ping the it give high latency other ip phone models(7940,7942 ) are working fineKindly advice
I am about to migrate the other half of the company from 3com NBX to our CUCM 8.5 cluster. I have ran into a BIG issue:Currently on the 10 + year 3com system the executive assitance has 4 parks they use for the executives. When a call comes in it is ...
Model of router: cisco 2911 or 2851SW version: 12.4(24)T3Hey all,We have an issue that affects our routers on a random basies. Everynow and then we get reports of MOH skipping or simply not working at all for some branches. Doing a simple restart of...
Hi, help me please, I have cisco 2951 router with module EVM-HD-8FXS/DID and two EM-HDA-6FXO cards inserted into EVM-HD-8FXS/DID. When I tried to configure these cards in CUCM 8.6 by skinny, I couldn't see EM-HDA-6FXO card in the listbox. Did somebod...
I have a customer who is running Historical reports but there are some discrepancies between "Contact Service Queue Activity Report (By CSQ)" and "Agent Summary Report"In CSQ report it shows 1 call as abondant but in Agent Summary report it shows all...
hi all,Scenario:directory number need to pass 3 departments shared linesin this scenario we need route the call to unity , from that it must play ivr , press 1 for sales , 2 for technical , 3 for general and after that it need to route certain shared...
Dear All,I am having call manager 8 on Publisher and 2 subscribers.I am having conferance Bridges on Subscriber ,But for some reason I need to move the subscriber ,so I am planning to move the conferance bridges on Subscriber to Publisher,So is it f...
Hello,i have configured mgcp on my cucm v8 using a 2901 router as the gateway, but calls are neither coming in nor going out. After debuging i recieve the error below.Any ideas please.ThanksJan 4 11:37:48.144: //-1/xxxxxxxxxxxx/MGCP/mgcp_check_hostn...
Hello, I'm setting up a Cisco Router 2911 as SRST, I have 7942 and 6911 phones, when the connectivity is interrupted only the 7942 phone is registered in the 2911-SRST, but the 6911 phone are not registering.2900-SRST#show call-manager-fallback CONFI...
