05-31-2023 12:55 AM
Dear All,
The cisco phone Unregistered without any reason it working normally and suddenly not working.
05-31-2023 01:18 AM
05-31-2023 01:23 AM
I don't understand
05-31-2023 01:39 AM
Without any useful information other than "it worked before and now it does not", it is, indeed, a "cool story".
05-31-2023 01:56 AM
Ok,
I have CUCM In BE6000M Device and i try solve my issue as following:
removed the phone from CUCM and create it again ,disable the DHCP in the phone and enable it again but still unregistered.
The phone model Cisco 3905
05-31-2023 02:10 AM
And have you checked the logs of the phone and CUCM? Have you checked the switch-port / the switch / the cable?
That's basic troubleshooting...
05-31-2023 01:45 AM
In other words: "Why don't you start troubleshooting the problem?!" or "What troubleshooting steps have you already done?"
05-31-2023 01:51 AM
I already removed the phone from CUCM and create it again ,disable the DHCP in the phone and enable it again but still unregistered
05-31-2023 02:14 AM
If the phone is not registering, is the phone, at the very least, getting a valid IP address?
05-31-2023 02:43 AM
yes and it is working properly but suddenly stop working (Unregister)
05-31-2023 03:11 AM
You are not answering the question.
Is the phone getting a valid IP address or not?
05-31-2023 03:25 AM
Yes
05-31-2023 03:35 AM
Have you tried to factory-reset the phone?
Did you clear the ITL?
05-31-2023 05:38 AM
No, Please tell me how
05-31-2023 03:47 PM
@ahmedhamed301187 wrote:
No, Please tell me how
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