04-18-2013 12:18 AM - edited 03-16-2019 04:52 PM
dears,
I have cisco unified presence 8.5 installed on UCS server and i need to upgreade it to 9.1.1
I will upgrade the cucm and unity connection to 9.1.1
Please advise what are the steps to upgrade the presence to 9.1.1?
Best Reagrds,
Haytham
Solved! Go to Solution.
04-18-2013 10:36 PM
Hi Haytham
1)
Upgrades from Release 8.0(1) through 8.6(1) to Release 9.1(1) require a Refresh Upgrade using the
ciscocm.cup.refresh_upgrade_v1.01.cop.sgn file
2) No need to do bridge upgrade if you hardware supports the 9.x releas also.
3) Your upgrade requires Refresh upgrade. Refer below link andd refer section " Software upgrades for IM and Presence Servic"
Regards
Ronak Patel
Rate all helpful post by clicking stars below the answer.
04-18-2013 10:52 PM
Hi
You can download it form below location in cisco.com
Downloads Home
Products
Voice and Unified Communications
Unified Communications Applications
Cisco Unified Presence
Cisco Unified Presence Version 8.6
Unified Presence Server (CUP) Updates-UTILS
here is read me file
http://www.cisco.com/web/software/282074312/91847/ciscocm.cup.refresh_upgrade_v1.01.docx
Regards
Ronak Patel
Rate all helpful post by clicking stars below the answer.
04-19-2013 12:15 AM
Hi Haytham,
PLease check this one.
Thanks,
Anand
Pls rate all helpful posts !!
04-19-2013 01:52 AM
Hi Haytham,
Supported Upgrade Paths from IM Installation Instructions
and Presence Service.
..
Upgrades from Release 8.0(1) through 8.6(1) to Release 9.1(1) require
a Refresh Upgrade using the ciscocm.cup.refresh_upgrade_v1.01.cop.sgn
file.
Upgrades from Release 8.6(2) and 8.6(3) to Release 9.1(1) require a
Refresh Upgrade only.
Upgrades from Release 8.6(4), 8.6(5), and Release 9.0(1) to Release
9.1(1) require a Standard Upgrade only.
For more information about Refresh Upgrades and Standard
Upgrades, see the Upgrade Guide for Cisco Unified
Communications Manager, Release 9.1(1).
Note
Perform these steps to proceed with the upgrade:
1 Go to http://www.cisco.com/cisco/software/navigator.html.
2 Navigate to Products > Voice and Unified Communications >
Unified Communications Applications > Cisco Unified Presence
> Cisco Unified Communications Manager IM and Presence
Service Version 9.1 > Unified Presence Server (CUP)
Updates-9.1(1).
3 Download the complete ISO file:
UCSInstall_CUP_9.1.1.10000-8.sgn.iso
Release 8.0(1) through 8.6(x) and
Release 9.0(1) to 9.1(1)
Direct upgrades from Cisco Unified Presence Release 6.0(x) to Release 9.1(1) are not supported. You
must first upgrade to at least Release 8.0(1) of Cisco Unified Presence. For more information about
upgrading to Cisco Unified Presence Release 8.x, see the Release Notes for Cisco Unified Presence here
on Cisco.com: http://www.cisco.com/en/US/products/ps6837/prod_release_notes_list.html.
Note
Upgrade from Cisco.com
Cisco does not support downloading major IM and Presence Service software releases from Cisco.com, for
example, IM and Presence Service Release 9.0(1). You can download upgrade-only software images from
Cisco.com that are used to upgrade from a previous major software release to a subsequent software maintenance
release or point release of IM and Presence. For example, you can download Cisco Unified Presence Release
8.0(2) or Cisco Unified Presence Release 8.6(1) from Cisco.com.
To download this software, go to http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875240.
You must have an account on Cisco.com to access the Software Center. The images posted at the Software
Center require existing installations of IM and Presence.
Release Notes for Cisco Unified Communications Manager, Release 9.1(1)
2 OL-
Reference:
Thanks,
Anand
Pls rate helpful posts !!
04-18-2013 12:39 AM
Hi Haytham,
Please refer the below link,
Hope this helps.
Anand
Please rate helpful posts !!
04-18-2013 05:12 AM
Hi Anchoudh,
Thanks for your support.
but i confuesd i can make direct upgrade fro presence from 8.5.1 to 9.1.1
or i must make bridge upgrade 8.5.1 to 8.6 >>>>> 9.1.1
Please advise.
BR,
Haytham
04-18-2013 10:27 PM
Dears,
Any reply?
and
Where can i find this path: ciscocm.cup.refresh_upgrade_v1.01.cop.sgn
BR,
Haytham
04-18-2013 10:36 PM
Hi Haytham
1)
Upgrades from Release 8.0(1) through 8.6(1) to Release 9.1(1) require a Refresh Upgrade using the
ciscocm.cup.refresh_upgrade_v1.01.cop.sgn file
2) No need to do bridge upgrade if you hardware supports the 9.x releas also.
3) Your upgrade requires Refresh upgrade. Refer below link andd refer section " Software upgrades for IM and Presence Servic"
Regards
Ronak Patel
Rate all helpful post by clicking stars below the answer.
04-18-2013 10:47 PM
Hi Ronak,
Really thanks for your support.
My hardware supports the direct upgrade, so i can upgrade from 8.5.1 to 9.1.1
For refresh upgrade i should install the patch
ciscocm.cup.refresh_upgrade_v1.01.cop.sgn file
and i cant find it.
Where can i find this patch?
BR,
Haytham
04-18-2013 10:52 PM
Hi
You can download it form below location in cisco.com
Downloads Home
Products
Voice and Unified Communications
Unified Communications Applications
Cisco Unified Presence
Cisco Unified Presence Version 8.6
Unified Presence Server (CUP) Updates-UTILS
here is read me file
http://www.cisco.com/web/software/282074312/91847/ciscocm.cup.refresh_upgrade_v1.01.docx
Regards
Ronak Patel
Rate all helpful post by clicking stars below the answer.
04-19-2013 12:01 AM
HI Ronak
Thanks for your support.
I cant find it in
Products
Voice and Unified Communications
Unified Communications Applications
Cisco Unified Presence
Cisco Unified Presence Version 8.6
Unified Presence Server (CUP) Updates-UTILS
Please advise.
BR,
Haytham
04-19-2013 12:15 AM
Hi Haytham,
PLease check this one.
Thanks,
Anand
Pls rate all helpful posts !!
04-19-2013 12:24 AM
Hi Anchoudh,
Really thnaks for your great support.
The Last Question.
the upgrade from 8.5.1 to 9.1.1 (supported HW)
1: Install the patch
2: direct upgrade to 9.1.1 and no need for bridge upgrade through 8.6
Please confirm.
BR,
Haytham
04-19-2013 12:29 AM
Hi Haytham,
Refresh upgrades:
All refresh upgrades must be performed during a maintenance window because the system will not be
available during the upgrade.
Note:
For refresh upgrades, the system allows you to choose whether or not to automatically run the new upgrade
software when the upgrade completes. If you select not to run the new software, the system will reboot to the
old software version when the upgrade is complete and you can manually switch to the new software at a later
time. Refresh upgrades differ from standard upgrades because with refresh upgrades the system reboots if
you want to continue to run the old software version; the system does not need to reboot to switch to the new
version.
If for any reason you decide to revert to the prior software version, you can switch versions to the older version
of the software. This switch version requires a reboot. Be aware that any configuration changes that you made
after upgrading the software will be lost.
If you downgrade to Cisco Unified Presence Release 8.6(3) or earlier, you must install a COP file after you
switch to the older software version.
If you deploy MCS-7825-H3 or MCS-7828-H3 servers you cannot revert to the prior version; you must
perform a fresh installation.
Thanks,
Anand
04-19-2013 01:52 AM
Hi Haytham,
Supported Upgrade Paths from IM Installation Instructions
and Presence Service.
..
Upgrades from Release 8.0(1) through 8.6(1) to Release 9.1(1) require
a Refresh Upgrade using the ciscocm.cup.refresh_upgrade_v1.01.cop.sgn
file.
Upgrades from Release 8.6(2) and 8.6(3) to Release 9.1(1) require a
Refresh Upgrade only.
Upgrades from Release 8.6(4), 8.6(5), and Release 9.0(1) to Release
9.1(1) require a Standard Upgrade only.
For more information about Refresh Upgrades and Standard
Upgrades, see the Upgrade Guide for Cisco Unified
Communications Manager, Release 9.1(1).
Note
Perform these steps to proceed with the upgrade:
1 Go to http://www.cisco.com/cisco/software/navigator.html.
2 Navigate to Products > Voice and Unified Communications >
Unified Communications Applications > Cisco Unified Presence
> Cisco Unified Communications Manager IM and Presence
Service Version 9.1 > Unified Presence Server (CUP)
Updates-9.1(1).
3 Download the complete ISO file:
UCSInstall_CUP_9.1.1.10000-8.sgn.iso
Release 8.0(1) through 8.6(x) and
Release 9.0(1) to 9.1(1)
Direct upgrades from Cisco Unified Presence Release 6.0(x) to Release 9.1(1) are not supported. You
must first upgrade to at least Release 8.0(1) of Cisco Unified Presence. For more information about
upgrading to Cisco Unified Presence Release 8.x, see the Release Notes for Cisco Unified Presence here
on Cisco.com: http://www.cisco.com/en/US/products/ps6837/prod_release_notes_list.html.
Note
Upgrade from Cisco.com
Cisco does not support downloading major IM and Presence Service software releases from Cisco.com, for
example, IM and Presence Service Release 9.0(1). You can download upgrade-only software images from
Cisco.com that are used to upgrade from a previous major software release to a subsequent software maintenance
release or point release of IM and Presence. For example, you can download Cisco Unified Presence Release
8.0(2) or Cisco Unified Presence Release 8.6(1) from Cisco.com.
To download this software, go to http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875240.
You must have an account on Cisco.com to access the Software Center. The images posted at the Software
Center require existing installations of IM and Presence.
Release Notes for Cisco Unified Communications Manager, Release 9.1(1)
2 OL-
Reference:
Thanks,
Anand
Pls rate helpful posts !!
04-19-2013 03:33 AM
Hi Anand
Thanks for your greate support
02-05-2014 12:42 PM
Guys,
I have two questions..
1 )
We have CUPC 8.5.1 and want to go to 9.1.1. I saw the doc that said :
"
Upgrades from Release 8.0(1) through 8.6(1) to Release 9.1(1) require
a Refresh Upgrade using the ciscocm.cup.refresh_upgrade_v1.01.cop.sgn
file.
"
But, i am not sure to uderstand if we have to go upgrade to 8.6.1 before going to 9.1.1...
2 )
With 8.6, Most of the CUPC configuration, like configuration associated with users, services is in CUPC
I know that with 9.X the configuration is most on CUCM, ( we have to configure all service in cucm, etc ), associate user with UC profile, etc.
So I guess there is a lot of things to adjust when we will migrate, i am pretty sure this stuff will not follow from CUPC to cucm Service profile, etc
Thanks
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