Member since ‎12-24-2013

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Guys, I have many question on UCCX Finesse..  I home someone can help me outI plan to install the Social Miner to Chat with Customer in the next week for our business... 1 )(Chat Inactivity Timeout)  is it 15 seconds by default ?  what is recommended...
Guys, All My computers are integrated with Active Directory in a domain controller. When I am login to Jabber client I got many Certificate error, I have to accept them all manually, I think I have to accept ( As Jabber is integrated with all server ...
Any one know what is this alert ? Current outstanding SDLLinkOOS events: LocalNodeId : 1 LocalApplicationID : 100 RemoteIPAddress : Subscriber-CUCMRemoteNodeID : 2 RemoteApplicationID : 100 LinkID : 1:100:2:100 AppID : Cisco CallManager ClusterID : O...
Hi there,  since we migrate to UCCX v10  our monthly repport are limited to 8000 rows.This is well documented at Cisco.Anyone knows a workaround for that ?  We need to do bigger report thanks
With Unity v10 to enable SpeechView (Speech-to-text) I was wondering if it still required an external Transcription server like nuance ? Anyway to do it without Nuance...is it possible to do it with unity only (without any third party server ) ?
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Member Since ‎12-24-2013 11:08 AM
Date Last Visited ‎10-09-2017 02:15 PM
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