08-21-2009 09:02 AM - edited 03-15-2019 07:28 PM
Hi, this is my first post.
my question is, whish are the steps for a success CUCM upgrade.
the actual version is 6.1.2.1000-13, and i want to upgrade to the 6.1.3.1000-16 version.
i have a Cluster, Publisher and Subscriber
i downloaded the version and burn into a DVD.
what's next?
thanks for your help
08-21-2009 09:48 AM
Table 7 Supported Cisco Unified Communications Manager Upgrades for Releases 6.1(2x) through 6.1(3x)
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp75983
Software Upgrade and Installation
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cucos/6_1_1/cucos/iptpch7.html#wp1040186
HTH
java
if this helps, please rate
08-21-2009 10:19 AM
08-26-2009 06:03 AM
hi, plz. i dont understand the error:
"Error encountered: An Unknown error occurred while accessing the upgrade File"
thx
08-26-2009 06:13 AM
make sure MD5 is correct, otherwise you might need to look at logs
HTH
java
if this helps, please rate
11-05-2009 01:49 AM
Hi,
my customer encounter the same issue:
6.1(2) to 6.1(3)and
6.1(2) to 6.1(4)too.
Did you solved your issue?
Thank you
Best regards
11-26-2009 08:41 AM
I have having the same error on an upgrade from 7.0.2.20000-5 to 7.1.3.20000-2
I am upgrading immediately after a fresh installation. I have not started any services yet, could that be my problem?
I idd not choose to upgrade as part of the installation, instead I am using the Cisco Unified Operating System Administration to do the upgrade.
I am using OpenSSH as an SFTP server on a Windows machine. The file downloads fine, and produces this error after about 30 minutes into the upgrade process "Error encountered: An unknown error occurred while accessing the upgrade file."
The MD5 check on the combined ISO file is good.
Any suggestions?
Thanks
09-10-2013 07:37 AM
hi:
I have the same problem in my CUCM 6.1.2 ....(source version is 6.1.2.1000-13 ..),
and i need to upgrade to 6.1.4 but, i get the same error:
.....Error encountered: An unknown error occurred while accesing the upgrade file.
who solve it yet ????
any suggestion please y reale want to upgrade to this version
ill be trying :
UCSInstall_UCOS_6.1.4.1000-10.sgn
UCSInstall_UCOS_6.1.4.2190-3.sgn
but nothing , i get the same error
i hope any one can answer me.
....Cisco:::
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