upgrading a Cius

[Tommer Catlin]

What is the process to upgrade a Cius?   I cant seem to figure it out. The CCO download is a ZIP file and it has a few files in.  Do you leave the ZIP and upload that to CUCM from the OS page or?   Its a little odd it seems like.  Thanks!

[Jaime Valencia · Accepted solution]

There's a cop file you download, it's the exact same thing as with a phone. Latest one is:

cmterm-cius.9-2-3-143.cop.sgn

Download it, install it via OS admin and CIUS should download it. Once it's downloaded you'll get a message a new FW is going to be installed and to reboot now or delay it.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

[Tommer Catlin]

Thanks Java... yeah,  i saw the COP file and didnt put 2 and 2 together.  I kept looking at the firmware ZIP file and couldnt figure out what to do with it.  

[Emanuel Hernandez]

where do you find the OS admin? Is this option on the table?

[Jaime Valencia]

CUCM OS admin and I have no idea what table you're talking about.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

[Emanuel Hernandez]

Sorry, for my mistake. I meant to ask if the cius tablet can be update directly or does the tablet gets os updates directly from call manager.

[Jaime Valencia]

CIUS is just like any other phone, you install the FW on CUCM and it will download it from there.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

[Emanuel Hernandez]

Thanks