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Upgrading ccx7.0.2 to 9.1

dwayne rattan
Level 1
Level 1

Good day all,

I have to upgrade from ccx7 to 9 but I can not login to the web GUI of the CC as it has a corrupted SQL database. What I would like know is what licenses do I need to get to do the upgrade in terms of (high availibilty) as we have a sub and pub. Also can i transfer the licenses from the old version seeing that i can not login to the ccx ?

1 Reply 1

Chris Deren
Hall of Fame
Hall of Fame

You need to order your upgrade licenses via PUT, I would strongly suggest you resolve your issue before starting an upgrade as that may not go well if the DB is corrupt. Keep in mind that going from version 7 to 9 involves migrating from Windows based to Linux based software.

HTH,

Chris