08-20-2014 06:33 AM - edited 03-16-2019 11:48 PM
Quick question - full details below ..
If I upgrade CUCM from 8.5.1 to 9.1.2 - will CUC & UCCX on 8.5.1 still function and communicate with CUCM in the short term ??
CUCM at 8.5.1 - System version: 8.5.1.16900-6
CUC at 8.5.1 - Version 8.5.1ES125.16900-125
UCCX at 8.5.1 - System version: 8.5.1.11004-25
Basic Call Recording - Cisco Quality Management 8.5.2.18
My Thinking is
Day1 : Upgrade CUCM to 9.1.2 (starting with the publishers)
Test
Day 2: Upgrade CUC & UCCX
Test
Solved! Go to Solution.
08-20-2014 07:48 AM
You can also refer the link for UCCX
http://docwiki.cisco.com/wiki/Unified_CCX_Software_Compatibility_Matrix_for_9.0(2)
and for UCXN
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/compatibility/matrix/cucsccpmtx.html
regds,
aman
08-20-2014 06:44 AM
You need to review the UCCX compatibility matrix to find that out, if they're not listed as compatible, they won't work during the time the versions are different.
08-20-2014 07:35 AM
Thanks Jaime
- that matrix is hard to figure out at the best of times !
08-20-2014 07:48 AM
You can also refer the link for UCCX
http://docwiki.cisco.com/wiki/Unified_CCX_Software_Compatibility_Matrix_for_9.0(2)
and for UCXN
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/compatibility/matrix/cucsccpmtx.html
regds,
aman
08-20-2014 07:18 AM
Hello,
We upgrade from CUCM 8.6 to 9.1.2
Here is the scenario we followed:
2 and 3 could have been inverted but it was mandatory for usto upgrade UCCX first.
Cheers
Olivier
08-20-2014 07:34 AM
Looking at the compatibility matrix (and trying to make sense of it)
Sounds like I need to
Upgrade UCCX to 8.6.2
Upgrade CUC to 8.6.2
Upgrade CUCM to 8.6.2
Then
Upgrade UCCX to 9.1.2
Upgrade CUC to 9.1.2
Upgrade CUCM to 9.1.2
Upgrade WFO to 9.X
that look better ??
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