Upgrate CUCM 5.1.3(a) to 8.6

[Emin Aliyev]

I`m upgrating cucm 5.1.3(a) to 7.1.3.3000-1 and then to 8.6.

I`m install my cucm on ESXi,while upgrating 5.1.3 to 7.1.3 i get error that

Errors encountered.

The directory was located and searched but no valid options or upgrades were available. Note, a machine cannot be downgraded so option and upgrade files for previous releases were ignored.

in upgrate matrix i can do  bridge upgrate to 7.1.3

[s.angelmahr]

Have you done a reboot of the server lately? I once had a problem with strange upgrade behavior when the server was running for some time. May be worth a try.

Regards,

Sven

[Emin Aliyev]

I have done,but it doesn`t help me

[bernhardczapp]

What type of file do you have?

CUCM 5 uses tar.gz.sgn files.

Starting with CUCM 6 it used the sgn.iso files.

When Upgrading from 5 you get this specific file, it can't be downloaded from cisco.

Using a original DVD should also work.

Edit:

Coorected CUCM 6 file extension

[Emin Aliyev]

now i try to switch version to 3(e) then download speciall cop file for upgrate and then using iso file to upgrate to 7 version.

[bernhardczapp]

Sorry I was wrong.

You can download the files from CCO

The filename is something like cisco-ipt-k9-patch7.1.XXX.sgn.zip.

[Emin Aliyev]

thanks i try to do it

[Jaime Valencia]

Just wanted to mention that you get that when:

a) no valid upgrade files are found

b) you're pointint to the wrong TFTP path, and there's actually no upgrade files.

And the upgrade file names should be something like this:

UCSInstall_UCOS_7.1.5.35900-7.sgn.iso

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

[Emin Aliyev]

I try to upgrate 7.1.3.3000-1.sgn.iso,but fail.

[bernhardczapp]

Unfortunately Jamies information was wrong. And as I said earlier you must not use the sgn.iso files.

If you take a look at the cco download page you will find files like:

7.1(5b)su6 US Export Restricted - full encryption capabilities (non-bootable) - For upgrade from 5.1(x). Upgrades from 5.1(x) need to be requested via PUT (www.cisco.com/upgrade) or purchased to obtain necessary licenses.

cisco-ipt-k9-patch7.1.5.35900-7.sgn.zip

You have to use this kind of files to upgrade cucm 5.1!!!

Unzip them and you should find a tar.gz.sgn file.

These files are not available for every version of 7.1.

Try 7.1(5b)SU6 this version should work according to the compatibility matrix.

[bernhardczapp · Accepted solution]

If you are running 5.1(3e) now

You must install COP File ciscocm.513e_upgrade.cop.sgn before you perform this upgrade

[Emin Aliyev]

i try   to upgrate my 5.1.3(a) to (e) but  get error that authentication failed md5 checksum.But i download from cisco file  is same aa it mention

[bernhardczapp]

Are you using SFTP or FTP?

Try the other one, some Versions of 5 had problems with file transfer.

[Emin Aliyev]

today i will try file

7.1(5b)su6 US Export Restricted - full encryption capabilities (non-bootable) - For upgrade from 5.1(x). Upgrades from 5.1(x) need to be requested via PUT (www.cisco.com/upgrade) or purchased to obtain necessary licenses.

cisco-ipt-k9-patch7.1.5.35900-7.sgn.zip

I try to use both ftp and stftp

[Emin Aliyev]

i try to install this file  but cucm don`t see it.

as you say i unzip  this file and find

cisco-ipt-k9-patch7.1.5.34900-7.tar.gz.sha1.sgn