Use Phonebook smartphone with Cisco Jabber

[heuristicsol]

Hello,

I have a smartphone with Cisco Jabber to be connected against a UC500. I use it to make calls in the office and working properly. The problem that I have with Cisco Jabber is that I can not use the address book.

The problem is that to make a call you need to dial a prefix namely 0, and the smartphone's address book does not have that 0 included. Can you help me to solve this issue? What alternatives are there to avoid having to dial the phone manually for each call?

thanks

Best Regards

[jfernandorosa]

Hi Alfredo,

I recomend for you, see the Tshoot guide, Admin Guide for jabber and links below with similar problems.

https://supportforums.cisco.com/docs/DOC-24722#2_Incorrect_or_missing_caller_identification

http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/iPhone/9_1/JABI_BK_J006C103_00_jabber-iphone-admin-guide-9-1-1_chapter_011.html#CJAB_TP_S064D7FA_00

https://supportforums.cisco.com/docs/DOC-30621

Regards.

J Rosa.

[heuristicsol]

Hi,

I've been checking the links but I think there are none that adapete to what I need.

I mean call from the local address book with Cisco Jabber smartphone, and also connects against a UC500.

Any other place to look? , Another possible solution??

thanks

best regards

[jfernandorosa]

Hi Alfredo,

You can create (PT, CSS for mobile and route patters that do not begin with "0") for this purpose, and add them later if necessary.

Regards.

J Rosa.

[pagudo]

Hi J Rosa,

The CCS features are not available in versions of CME (UC500). What options do we have for CME?

thanks

Best Regards

[jfernandorosa · Accepted solution]

Hi Pedro,

In UC500 do you can use a Cor List for restrict and permit access to especific dial-peer (link below), and use digit manipulation in dial-peer and voice translation rules for include or excluded (0).

http://www.cisco.com/en/US/tech/tk652/tk90/technologies_configuration_example09186a008019d649.shtml

Regards.

J Rosa