cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
696
Views
5
Helpful
6
Replies
Sergey Lubenkov
Beginner

Users can't access voicemail after license violation has occurred.

Hello,

I have had a license inconsistency I guess for the more than 60 days and users are not able to access their voice mailboxes now. I've deleted some old users from the system and re-synced license server, so everything is in complience now, but when I press voicemail button on the phone it still dialing 100 number.

Please advice?

1 ACCEPTED SOLUTION

Accepted Solutions

You can try restarting the Conversation Manager service. If that does not work, you'll need to restart the server.

Brandon

View solution in original post

6 REPLIES 6
Brandon Buffin
Advisor

You will need to restart Unity Connection.

Brandon

Can I just restart some services?

You can try restarting the Conversation Manager service. If that does not work, you'll need to restart the server.

Brandon

View solution in original post

OK, if I'll restart it, will that affect phones operation?

No, restarting CUC will not effect phone operation.

Thanks a lot Brandon!!!

Restarting "Conversation Manager service" worked.

Create
Recognize Your Peers
Content for Community-Ad