cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
466
Views
0
Helpful
1
Replies

vg204 fax not working

Nkechi Latunji
Beginner
Beginner

Hello,

 

i have configured vg204 with SCCP. The ports register in CUCM and I can connect an analog phone to make inbound and outbound calls with two way audio. A fax line connected to the same port will not receive or send faxes. when i dialout from the fax line, it tries to connect, make a beep sound and no fax is received. below are my voice port configurations. I am using modem passthrough and it's matched in the getway configuration on cucm

 

 

voice service voip
modem passthrough nse codec g711ulaw

 

voice-port 0/1
timeouts initial 60
timeouts interdigit 60
timeouts ringing infinity
caller-id enable type 2

 

dial-peer voice 101 pots
service stcapp
port 0/1

 

 

 

1 Reply 1

Muhammad Awais Khan
Rising star
Rising star

Hi,

 

Did your provider supports fax over g711ulaw, please verify it, further please review your CUCM region confiugration to make sure it is also set to 64 kbps.

 

also, are you able to do fax internally ?

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Recognize Your Peers