12-20-2011 03:39 AM - edited 03-16-2019 08:37 AM
Hi All,'
Please find the below debug output for voice application in VG224 device.
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01HW239102#debug voice application stcapp port 2/15
stcapp port debugging is on for 2/15
01HW239102#
01HW239102#
01HW239102#
01HW239102#
*Jun 30 17:13:40.427: 2/15 : stcapp_register_device
*Jun 30 17:13:40.427: 2/15 : Device not in ready state!
*Jun 30 17:13:41.427: 2/15 : stcapp_register_device
*Jun 30 17:13:41.427: 2/15 : Device not in ready state!
*Jun 30 17:13:42.427: 2/15 : stcapp_register_device
*Jun 30 17:13:42.427: 2/15 : Device not in ready state!
*Jun 30 17:13:43.427: 2/15 : stcapp_register_device
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
And the FXS ports doesn't gets registered in CUCM.
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01HW239102#sh stc dev voice-port 2/15
Port Identifier: 2/15
Device Type: ALG
Device Id: -1
Device Name: AN2414AEFD9940F
Device Security Mode : None
Modem Capability: None
Device State: OOS
Diagnostic: Phone Offhook
Directory Number: Not Registered
Dial Peer(s): 25
Dialtone after remote onhook feature: not activated
Busytone after remote onhook feature: not activated
Last Event: STCAPP_CC_EV_CALL_SETUP_IND
Line State: UNREGISTERED
Line Mode: CALL_BASIC
Hook State: ONHOOK
mwi: DISABLE
vmwi: OFF
PLAR: DISABLE
Callback State: DISABLED
Number of CCBs: 0
Global call info:
Total CCB count = 1
Total call leg count = 2
01HW239102#
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Please anyone suggest me a solution for this problem.Thanks..
Regards,
Loganathan S
CCNP (R&S).
12-20-2011 05:52 AM
Check config on both VG and CM.
12-20-2011 06:34 AM
Hello Loganathan,
If config on VG224 and CallManager is fine, then I usually fix this registration issues doing a no stcapp and stcapp in global configuration mode.
Hope it helps, please rate if it does.
Kind regards,
- Adrian.
12-20-2011 06:45 PM
Hello Adrian,
That doesn't help me to resolve the problem.Even i tried reloading the VG224,but didn't helped me to register that port alone.Please anyone suggest me a solution.
Thanks,
Loganathan S
CCNP R&S
01-03-2012 08:33 AM
I too am having this same issue that just started today. I have verified both CM and the VG config, no changes since installation. If I reboot the VG224 CM shows the port registered momentarily then goes back to an unregistered state. I also noticed that the port is not displayed at all in the output of the sh sccp command. Any help on this would be appreciated, thanks!
01-03-2012 12:12 PM
Well, if it is only one port, and reboot of gateway does not help, maybe something in CUCM is hung up - you could either try reboot of server, or if you have a cluster, make a special cm group to point it at a different server, see if it comes up there.
Mary Beth
12-19-2012 01:54 AM
Have you tried changing your analog phone.
I had a phone with a hardware issue, in the sense that even when you place the handset on the hook, I refused to go into on-hook state.
Got the same kind of error, rebooted VG and cluster. Issue stayed same.
I replaced the phone with a working one, then it worked..
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