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VG224 SCCP Bulk

mightyking
Level 6
Level 6

Hi Guys,

I have an issue insertitng VG224 (SCCP) using Bulk Tool. Only the first 10 DNs get insterted and error message for the remaining 14 ports. Has enybody faced this issue. Is there any workaround solution? I know I can switch to MGCP but rather to stick with SCCP as all our other VG224 (world wide) are SCCP. Here's the error message:

"The specified name has invalid characters or is not formatted correctly for this device type"

Thanks,

MK

1 Accepted Solution

Accepted Solutions

Rob Huffman
Hall of Fame
Hall of Fame
BAT Inserts Only First 10 Ports Of VG224
Symptom:
While inserting VG224 SCCP, we get the following message after the 10th port :
491 The specified name has invalid characters or is not formatted correctly for this device type.

Conditions:
CUCM 7.1.3
Issue not faced in CUCM 7.1.2 and below

Workaround:
Insert VG224 as MGCP instead of SCCP

Further Problem Description:
01. The first 10 ports insert fine
02. Issue from 11th port onwards
03. GW inserts fine when MGCP selected instead of SCCP
04. GW inserts fine on CUCM 7.1.2
05. Issue 100% recreatable in lab on a 7.1.3 box

This is what I see in the BPS logs :
2009-11-06 18:10:10,552 DEBUG [Thread-11] common.LogWrapper - GatewayDBManager::ExecuteInsert|Error code : 491
java.sql.SQLException: 491
at com.informix.jdbc.IfxSqli.a(IfxSqli.java:3171)
at com.informix.jdbc.IfxSqli.E(IfxSqli.java:3484)
at com.informix.jdbc.IfxSqli.dispatchMsg(IfxSqli.java:2328)
at com.informix.jdbc.IfxSqli.receiveMessage(IfxSqli.java:2244)
at com.informix.jdbc.IfxSqli.c(IfxSqli.java:1244)
at com.informix.jdbc.IfxSqli.executeExecute(IfxSqli.java:2170)
at com.informix.jdbc.IfxSqli.executeExecute(IfxSqli.java:2107)
at com.informix.jdbc.IfxResultSet.b(IfxResultSet.java:378)
at com.informix.jdbc.IfxStatement.a(IfxStatement.java:1299)
at com.informix.jdbc.IfxStatement.executeImpl(IfxStatement.java:1269)
at com.informix.jdbc.IfxStatement.c(IfxStatement.java:989)
at com.informix.jdbc.IfxStatement.execute(IfxStatement.java:875)
at com.cisco.ccm.bps.gateway.InsertGateway.ExecuteInsertList(Unknown Source)
at com.cisco.ccm.bps.gateway.InsertGateway.fnExecuteSql(Unknown Source)
at com.cisco.ccm.bps.gateway.InsertGateway.InsertRecords(Unknown Source)
at com.cisco.ccm.bps.gateway.InsertGateway.insert(Unknown Source)
at com.cisco.ccm.bps.service.TransactionController.selectTransaction(Unknown Source)
at com.cisco.ccm.bps.service.ScheduledJobHandler.run(Unknown Source)
Caused by: java.sql.SQLException
at com.informix.util.IfxErrMsg.getSQLException(IfxErrMsg.java:395)
at com.informix.jdbc.IfxSqli.E(IfxSqli.java:3489)
... 16 more
2009-11-06 18:10:10,564 DEBUG [Thread-11] common.LogWrapper - GatewayDBManager::ExecuteInsert|Exception : java.sql.SQLException: 491
2009-11-06 18:10:10,565 DEBUG [Thread-11] common.LogWrapper - DBManager::getDBErrorMessage|Query : SELECT name FROM typedberrors WHERE enum ='491'.
StatusStatus
Fixed

Severity Severity
2 - severe

Last Modified Last Modified
In Last Year

Product Product
Cisco Unified Communications Manager (CallManager)

Technology Technology


1st Found-In 1st Found-in
7.1(3)

Fixed-In Fixed-in
7.1(4.98000.56)
8.0(0.98000.92)
7.1(3.21900.4)
7.1(3.21008.1)
8.0(1.10000.40)
7.1(5.10000.12)


Cheers!

Rob

View solution in original post

6 Replies 6

Rob Huffman
Hall of Fame
Hall of Fame

Hi MK,

Can you please provide the CUCM version.

Cheers!

Rob

Hi Rob,

It's CUCM 7.1.3.

Thanks,

MK

Rob Huffman
Hall of Fame
Hall of Fame

Hi MK,

I have a feeling that this is a bug, but sadly the Bug Toolkit is

out of service right now so I can't verify. I'll check in the AM if

you would like

Cheers!

Rob

Yes please do let me know if there's a work around other than an upgrade or ES patch.

Thanks,

MK

Rob Huffman
Hall of Fame
Hall of Fame
BAT Inserts Only First 10 Ports Of VG224
Symptom:
While inserting VG224 SCCP, we get the following message after the 10th port :
491 The specified name has invalid characters or is not formatted correctly for this device type.

Conditions:
CUCM 7.1.3
Issue not faced in CUCM 7.1.2 and below

Workaround:
Insert VG224 as MGCP instead of SCCP

Further Problem Description:
01. The first 10 ports insert fine
02. Issue from 11th port onwards
03. GW inserts fine when MGCP selected instead of SCCP
04. GW inserts fine on CUCM 7.1.2
05. Issue 100% recreatable in lab on a 7.1.3 box

This is what I see in the BPS logs :
2009-11-06 18:10:10,552 DEBUG [Thread-11] common.LogWrapper - GatewayDBManager::ExecuteInsert|Error code : 491
java.sql.SQLException: 491
at com.informix.jdbc.IfxSqli.a(IfxSqli.java:3171)
at com.informix.jdbc.IfxSqli.E(IfxSqli.java:3484)
at com.informix.jdbc.IfxSqli.dispatchMsg(IfxSqli.java:2328)
at com.informix.jdbc.IfxSqli.receiveMessage(IfxSqli.java:2244)
at com.informix.jdbc.IfxSqli.c(IfxSqli.java:1244)
at com.informix.jdbc.IfxSqli.executeExecute(IfxSqli.java:2170)
at com.informix.jdbc.IfxSqli.executeExecute(IfxSqli.java:2107)
at com.informix.jdbc.IfxResultSet.b(IfxResultSet.java:378)
at com.informix.jdbc.IfxStatement.a(IfxStatement.java:1299)
at com.informix.jdbc.IfxStatement.executeImpl(IfxStatement.java:1269)
at com.informix.jdbc.IfxStatement.c(IfxStatement.java:989)
at com.informix.jdbc.IfxStatement.execute(IfxStatement.java:875)
at com.cisco.ccm.bps.gateway.InsertGateway.ExecuteInsertList(Unknown Source)
at com.cisco.ccm.bps.gateway.InsertGateway.fnExecuteSql(Unknown Source)
at com.cisco.ccm.bps.gateway.InsertGateway.InsertRecords(Unknown Source)
at com.cisco.ccm.bps.gateway.InsertGateway.insert(Unknown Source)
at com.cisco.ccm.bps.service.TransactionController.selectTransaction(Unknown Source)
at com.cisco.ccm.bps.service.ScheduledJobHandler.run(Unknown Source)
Caused by: java.sql.SQLException
at com.informix.util.IfxErrMsg.getSQLException(IfxErrMsg.java:395)
at com.informix.jdbc.IfxSqli.E(IfxSqli.java:3489)
... 16 more
2009-11-06 18:10:10,564 DEBUG [Thread-11] common.LogWrapper - GatewayDBManager::ExecuteInsert|Exception : java.sql.SQLException: 491
2009-11-06 18:10:10,565 DEBUG [Thread-11] common.LogWrapper - DBManager::getDBErrorMessage|Query : SELECT name FROM typedberrors WHERE enum ='491'.
StatusStatus
Fixed

Severity Severity
2 - severe

Last Modified Last Modified
In Last Year

Product Product
Cisco Unified Communications Manager (CallManager)

Technology Technology


1st Found-In 1st Found-in
7.1(3)

Fixed-In Fixed-in
7.1(4.98000.56)
8.0(0.98000.92)
7.1(3.21900.4)
7.1(3.21008.1)
8.0(1.10000.40)
7.1(5.10000.12)


Cheers!

Rob

Thanks Rob,

MK