View voicemail in WEB(Explorers)

[faizal_vi]

Hi,

I have a CISCO Unity connection 7.1.X . I would like to know whether the users can view and manage thier voicemails using explorers.If so what is the link used?

Faizal

[Rob Huffman · Accepted solution]

Hi Faizal,

This is called PCA

https://x.x.x.x/ciscopca

When you first get to the PCA Home, you should be offered these choices;

The Cisco PCA lets you access the following Cisco web tool(s):

Cisco Unity Assistant

The Cisco Unity Assistant lets you customize how you and your callers interact with Cisco Unity Connection by phone. You can also use it to personalize your Cisco Unity Connection settings -- including your recorded greetings and message delivery options -- or to set up message notification devices and create private lists.

Cisco Unity Inbox

The Cisco Unity Inbox lets you listen to, compose, reply to, forward, and delete voice messages.

So you need to go into the Cisco Unity Inbox to listen to VM Messages.

One thing to keep in mind is that the Inbox is a "Licensed" feature and it must be allowed under the user's COS.

**Allow Users to Use the Cisco Unity Inbox and RSS Feeds**

Hope this helps!

Rob