02-16-2015 02:39 AM - edited 03-17-2019 01:59 AM
Hello community;
I have an issue with a VG-3745 where there is two analog lines configured on two different ports ,2/0/0 and 2/0/1.
The problem is that when i dial one particular line number, both of these two ports lights while the call blocks.
I don't know what is the problem, if any one can help, i would appreciate.
I need also the command of the VG which will allow me to see witch line is used the during the call.
Best regards.
02-16-2015 03:27 AM
show isdn active
show call active voice compact | brief
show voice call status
Also check this troubleshooting document.
02-17-2015 04:14 AM
Hello Zekeria;
Thanks a lot for the commands, any idea about the problem above.
Regards.
02-17-2015 04:16 AM
please post the output for the above commands to check the issue.
02-17-2015 05:23 AM
show voice call status:
CallID CID ccVdb Port DSP/Ch Called # Codec Dial-peers
0x2E7 13A2 0x64D3D128 1/0/2 1/1 4312 g711ulaw 152/161
0x2E8 13A2 0x64D51E98 2/1/0 1/1 *4312 g711ulaw 161/152
1 active call found
show call active voice compact :
<callID> A/O FAX T<sec> Codec type Peer Address IP R<ip>:<udp>
Total call-legs: 2
743 ANS T184919 g711ulaw TELE P
744 ORG T184919 g711ulaw TELE P4312
02-17-2015 05:31 AM
Hi Camelia,
This looks like a loop issue;
0x2E7 13A2 0x64D3D128 1/0/2 1/1 4312 g711ulaw 152/161
0x2E8 13A2 0x64D51E98 2/1/0 1/1 *4312 g711ulaw 161/152
As you see the call is coming from dial-peer 152 going to 161 and then reversing back to 161 then to 152.
Please post GW config.
04-23-2015 06:35 AM
Hi Zekeria;
Sorry for the delay, here below a part of GW config, don't hesitate to ask me about anymore config:
voice-port 2/1/0
supervisory disconect dualtone mid-call
supervisory custom-cptone
input gain 6
output attenuation -4
cptone FR
timeouts initial 0
timeouts interdigits 4
timeouts call-disconnect 0
timeouts ringing 5
timeouts wait-release 5
connection plar opx 1000
impedance complex2
description chef
caller-id enable
!
dial-peer voice 121 voip
translation-profile incoming chef
answer-adress 1000
!
dial-peer voice 161 pots
destination-pattern 10T
port 2/0/1
!
04-23-2015 03:47 PM
where is you dial-peer 152 in the config? can you do ALL voice related config and add to post. cheers
04-26-2015 01:32 AM
Hello;
Here below the config of dial-peer 152:
voice-port 2/1/0
supervisory disconect dualtone mid-call
supervisory custom-cptone
input gain 6
output attenuation -4
cptone FR
timeouts initial 0
timeouts interdigits 4
timeouts call-disconnect 0
timeouts ringing 5
timeouts wait-release 5
connection plar opx 1000
impedance complex2
description chef
caller-id enable
!
dial-peer voice 121 voip
translation-profile incoming chef
answer-adress 1000
!
dial-peer voice 161 pots
destination-pattern 10T
port 2/0/1
!
.
.
.
.
voice-port 1/0/2
supervisory disconect dualtone mid-call
supervisory custom-cptone
input gain 6
output attenuation -4
cptone FR
timeouts initial 0
timeouts interdigits 4
timeouts call-disconnect 0
timeouts ringing 5
timeouts wait-release 5
connection plar opx 2000
impedance complex2
description Dep
caller-id enable
!
dial-peer voice 112 voip
translation-profile incoming Dep
answer-adress 2000
!
dial-peer voice 152 pots
destination-pattern 46T
port 1/0/2
!
04-26-2015 02:28 AM
Hi Camelia,
'm confused about your setup, can you explain whats connected to both analog lines and provide the number of calling from?
As I understand
A.) Calls incoming from Voice-Port 1/0/2
B.) Voice Port has plar opx to 2000
C.) looks for a incoming(Leg-1) dial-peer but with no match it resorted to matching dial-peer 152 as a last resort because of the port 1/0/2
* Answer-Address will not be matched because the calling number is not 2000, try changing to incoming-called number to match all calls coming from voice-port 1/0/2
D.) The called number(2000) is changed to 4321, how?
F.) The call is forwarded to voice-port 2/0/1 via dial-peer 161, but the destination-pattern is 10T,and the call is forwarded using called-number 4312
I dont know what going on, are you leaving some configuration out from your dial-peer.
To resolve this issue, post all configuration and the below debugs.
Debug voice ccapi inout
debug voice translation-rule
Kindly rate.
04-27-2015 02:04 AM
Hello Zekeria;
Here below another explanation of the issue:
- there are two analog lines (comming from the PSTN) witch are pluged in two voice ports: 2/1/0 and 1/0/2
- when we call on the first line, both two ports switch on with green light, and even if we cut the call, ports stay switched on green in the back of the VG.
- forgive me i did a mistake on my post, it is not 4312 it is 2000.
- Dial peer 161 is configured for 1000, and 152 for 2000
- please note that, there is an intercom line configured between 1000 and 2000.
thanks for your interest, and don't hesitate for any further questions
Regards.
04-28-2015 01:38 AM
about the commands, here below the outputs:
Debug voice translation-rule : this command wasn't accepted
Debug voice ccapi inout :
> voice ccapi inout debugging is on
05-06-2015 02:33 AM
Use:
debug voice translation
debug voip dialpeer inout
05-06-2015 07:09 AM
ok ,it's done, but it gives no other output than "debugging is on " for both commands
02-02-2018 07:36 PM
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