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Voice Quality on Jabber/CIPC issue.

Rajan R
Beginner
Beginner

Hey Guys,

We have a few users on Jabber over a site to site VPN. But the sound is of bottled quality when on Jabber. When the same user uses IP Communicator it seems fine. What could be the issue here ? We are running cucm 8.6.2.

Thanks

Varadarajan.R

1 Reply 1

bernhardczapp
Enthusiast
Enthusiast

Maybe CIPC uses iLBC?
Jabber only supports g.729a.

iLBC handles lost frames very graceful.


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