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Voicemail Pin Settings

Level 1
Level 1



What are the difference between these voicemail PIN settings in CUC -Cisco Unity Connection ?

-Locked by Administrator

-User Cannot Change

-User must change on the next Sign-in

-Does not expire


 When are we using each?


Thank you.

3 Replies 3

Google can be your best Friend here, you would find many documentations. Go tho the Unity connection and on the page where you get all these options for Pin settings. Click on Help >> this page, It will give you detailed explanation on this.
Simple thing HTH
Abhay Singh Reyal
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Chris Deren
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Unity Connection security guide has it well laid out under sections, along with best practices:

Defining Authentication Rules to Specify Password, PIN, and Lockout Policies

You can also hit the help tab on cuc and get details about the page you are on.

I find my go to setup is user must change at first login and use a 6 pin non trivial and set the default pin.


Upon first calling voicemail the wizard will prompt you to setup and change pin