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MaryGrace
‎06-18-2019
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10 Helpful Vote
5 Replies
1 Helpful Vote
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Member since ‎07-16-2018
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CCNA
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)

Line Rings but there is no Sound can view the call details on their screen via Interaction Workspace (Genesys)

Created by in Contact Center
10-18-2018
10-18-2018
Hi Community, We have four agents. Who are not able to hear their phone ring when a call comes in. T...

Voicemail Pin Settings

Created by in IP Telephony and Phones
09-24-2018
09-24-2018
Hi, What are the difference between these voicemail PIN settings in CUC -Cisco Unity Connection ? -L...

Re: Cisco Voip Phone Registration

Created by in Collaboration, Voice and Video Documents
09-17-2018
09-17-2018
Hi, Go to your profile by clicking on your picture at the top right. Go My Profile. Then scroll down...

Re: Login button hunt group not working

Created by in IP Telephony and Phones
09-17-2018
09-17-2018
Hi,   Do you mean you have created a HLOG for user?    Grace

Re: Is Network Engineer same with Implementation Engineer and LifeCycle Engineer?

Created by in Other Network Architecture Subjects
09-15-2018
09-15-2018
Thank you

Cisco Voip Phone Registration

Created by in Collaboration, Voice and Video Documents
09-15-2018
09-15-2018
Question How does the phone registered in CUCM environment? Answer -The phone will obtains power via...

Re: CP-8961 Phone. Can a Basic Online VOIP Service be Used or is a Sisco Server Required for Home Use?

Created by in Voice Systems
09-15-2018
09-15-2018
Hi, It should work. You will find a Ethernet cable together with the phone and power adapter. Assemb...

Re: Why need mac address in LAN

Created by in Switching
09-15-2018
09-15-2018
Hi, They don't need to use an IP address since they are on the same network. In network perspective ...

Is Network Engineer same with Implementation Engineer and LifeCycle Engineer?

Created by in Other Network Architecture Subjects
09-15-2018
09-15-2018
Hello, I am checking online how to move up from NOC to Configuring Network. My question is, is Netwo...

Re: HELP: Outbound Display on Jabber

Created by in IP Telephony and Phones
08-11-2018
08-11-2018
@Carlo Poggiarelli I have found it under the Translation Pattern Configuration. Do I need to fill in...

Re: HELP: Outbound Display on Jabber

Created by in IP Telephony and Phones
08-11-2018
08-11-2018
@Carlo Poggiarelli, Hi can I do these on like 10 users? or it will change all users under that route...

Re: No ring on Jabber's Incoming Calls

Created by in Collaboration, Voice and Video Documents
08-11-2018
08-11-2018
@matt.tait Thank you! This will be helpful in the future.

HELP: Outbound Display on Jabber

Created by in IP Telephony and Phones
08-11-2018
08-11-2018
Hi Community, We would like our Jabber users to display the main number of the company whenever they...

HELP: Configuring Extension Mobility

Created by in Collaboration Applications
08-11-2018
08-11-2018
Hi Community, I am bit confuse on how to set up extension mobility for users. I have few questions. ...

HELP: Forwarded Call Information Display on Jabber

Created by in Collaboration Applications
08-11-2018
08-11-2018
Hi Community, I hope someone can help. I can see these below the Directory Number configuration for ...
Public Statistics
Date Registered ‎07-16-2018 07:44 AM
Date Last Visited ‎06-18-2019 10:53 AM
Total Messages Posted 19
Total Helpful Votes Received 20
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