cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
330
Views
0
Helpful
3
Replies

voicemail

mohammedobaid
Level 1
Level 1

Dear all,

We configured a voice mail, pilot number is 1300

when an extension A is calling extension B, if B doesn't lift the call it goes to voicemail until this is fine 

In voicemail msg it says if you know the extension then press the extension or press 0 for operator or wait for the beep to record your msg

as Extension A press 0 call gets drop and even if he press any other extension the call gets drop

Can any one tell me how to configure 0 so that it goes direclty to the operator and even for extension when Extension A press any 4digit number

Operator extensions are 1506, 1507 and 1508 

Do we need to do in translation pattern?

3 Replies 3

Jaime Valencia
Cisco Employee
Cisco Employee

You need to mention what you use for voicemail in first place, just explaining a problem, or asking how to do something, without saying what you're working with, is futile.

HTH

java

if this helps, please rate

It's not cisco unity 

we have a 3rd party tool which is working on it

which one?

Please remember to rate useful posts, by clicking on the stars below.