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VOIP phones @ a remote site

Stewart Thomas
Level 1
Level 1

‎06-12-2013 01:47 PM - edited ‎03-16-2019 05:50 PM

Hello,

I have some user at a remote site. They are saying that when hanging up a call, or transferring a call. That all phones are slow to respond. I have qos configured. Is it qos related or just network congestion. The site is connected via T1 to MPLS cloud. The traffic  on the t1 interface is only at 16 percent though any thoughts?

Any help would be appercaited.

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paolo bevilacqua
Hall of Fame
Hall of Fame

‎06-12-2013 01:52 PM

Probably is neither QoS or congetiosn, a lot more details and traces would needed to know more.

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Stewart Thomas
Level 1
Level 1
In response to paolo bevilacqua

‎06-12-2013 01:56 PM

Will do some traces and let you know. So you are saying most likely it is not QOS or congestion.

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paolo bevilacqua
Hall of Fame
Hall of Fame
In response to Stewart Thomas

‎06-12-2013 02:00 PM

Reading my answer above, it appears that is what I'm saying.

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