02-11-2015 10:35 AM - edited 03-17-2019 01:56 AM
Hello,
I'm looking for guidance on optimizing phone call quality through a VPN connection.
The calls are not of consistent quality, and occasionally one side of the call will drop out.
Our environment includes:
7945 IP Phones located at remote locations using residential internet at 4Mbps or more.
ASA5512 sitting in an offsite data center, alongside Call Manager sub/pub ver 9.0.1
2901 gateways in multiple, home office locations across the US on 1.5Mbps connections with pots or PRI.
The 7945s connect via AnyConnect tunnel to the ASA and then their defined 2901 for external calls.
Solved! Go to Solution.
02-12-2015 03:42 PM
You can use Device Mobility to identify the remote users. With Device Mobility when a phone boots up the CUCM compares the IP address with the Device Mobility info and puts it in the appropriate device pool according to the subnets defined.
And you can define a Device Pool for the remote users and define the required treatment like regions etc.
-Terry
02-12-2015 03:42 PM
You can use Device Mobility to identify the remote users. With Device Mobility when a phone boots up the CUCM compares the IP address with the Device Mobility info and puts it in the appropriate device pool according to the subnets defined.
And you can define a Device Pool for the remote users and define the required treatment like regions etc.
-Terry
02-13-2015 12:51 PM
Terry,
Thank you very much!
VPN users must adhere to the following guidelines:
•Configure Device Mobility Info (DMI) with the IP subnets distributed or owned by the VPN concentrators.
•Associate the DMI with the same device pool that is used for devices co-located with the VPN concentrators. However, parameters such as calling privileges, network locale, and so forth, must be taken into consideration.
•Educate the users to use the nearest VPN concentrator
from http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/4x/42dvmobl.html#wp1073043
02-13-2015 09:24 PM
No Worries Wayne - glad that helped.
-Terry
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