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Web interface not working CISCO 7960

Hi

 

I have recently obtained a Cisco 7960 phone with SIP firmware. When I got the phone, the Web interface was not working. I don't have a copy of CUCM, so can't update it through that. I have got CLI access to the device and can update the .cnf files on a TFTP server. I don't know if there is a way to enable web access using either of these methods. I found this like https://community.cisco.com/t5/voice-systems/disable-phone-web-access/td-p/3268457 which I hoped would help, but I can't seem to run any of the commands in the CLI they suggest.

 

Any help would be much appreciated.

4 Replies 4

Jaime Valencia
Cisco Employee
Cisco Employee

This has been discussed before on many threads at the community, did you look at any of those threads?

HTH

java

if this helps, please rate

Thank you for your response, however all of the threads I have found refer to using CUCM to enable web access. As I said, I don't have access to CUCM.

 

Thanks

The parameter you need in the config file is shown here

https://community.cisco.com/t5/ip-telephony-and-phones/cisco-cp8800-series-ip-phone-access-web-interface/td-p/2916231

HTH

java

if this helps, please rate

Thank you. I still havent had any luck with this. My SEP<MAC>.cnf.xml looks like this:

 
<device>
<loadInformation model="IP Phone 7960">P0S3-8-12-00</loadInformation>
<webAccess>0</webAccess>
  <vendorConfig>
     <webAccess>0</webAccess>
  </vendorConfig>
 <enterpriseConfig>
     <webAccess>0</webAccess>
  </enterpriseConfig>
</device>

I can see from my tftp server that this file successfully transfers to the phone, but it doesn't seem to enable web access. 

 

Any ideas?

 
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