WebDialer and Microsoft Outlook.

[glenncarter]

I want to be able to right click on a contact in outlook and use the Call feature with my Cisco IP phone. I have configured the WebDialer service and it works from the default directory.asp page.

What do i need to do on the PC side to make this work??

Thanks in advance!

[mparekh]

Depending on the version of CM (I've done it with 4.1)...the link below should help you configure the feature you are looking for:

http://www.burg-halle.de/uploads/media/Outlook-Cisco-Integration.pdf