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Hi guys,CUCM 7.1(3)Cisco Mobile 8.0Our network team recently installed a wifi pilot in one of our offices and asked me to test out Cisco Mobile with our CUCM implementation.I installed the cop file to support Cisco Mobile and successfully added my IP...
Hi there,I have a scenario where after hours i need to transfer to mobile phone A but if it does not answer for whatever reason it needs to go to mobile phone B.Can i use the Place Call step to achieve this? The Place Call step has the No Answer bran...
Hi guys,I have a simple script that plays a number of individual greeting/ notification prompts (welcome, call may be recorded etc) before sending the caller to a CSQ or queueing if none available.There are no menu options played to callers and hence...
Hi guys,IPCC Express 4.0(4)I am getting the following exception on the Terminate step of my script when I do a reactive debug.Contact id: 32976, Contact is inactive when getting channelThe script does everything it should successfully in terms of que...
Hi all,I am facing the possibility of having to move to using UPN instead of samAccountName as my AD integration attribute as another division running on a separate AD forest want to utilise our CUCM 7.1(3) cluster.We primarily use extension mobility...
Do you know why they have gone end of life and are no longer supported then?The 7960G is listed as the replacement part?You would not have thought the fact they have english labels would mean they are not supported any longer??Thanks G
I always cleanup the inactive agent from the Inactive Agents page as part of my process when i delete a user, however, this does not remove them from historical reporting which i assume is because you may still want to run reports against that histo...
Thanks j ... very helpful.I think i will modify the pilot number to actually be the number advertised to users ... that way i will not need the translation pattern.
