I am a remote worker for my company and I need to get a better VoIP connection to my office. The office is using a 2851 router with CME running our VoIP phone system. The office 2851 is connected to a 3524 switch that then connects to a 2801 edge router and Comcast Business Internet.
On my end I too have a 2851 router which connects to two 3550 switches and finally to my 7970 VoIP phone. My Internet connection is HughesNet satellite. I am connected to the offfice router via a GRE VPN tunnel. There are baically no QoS settings set.
My VoIP phone works quite well for intra-office calls. The problem is when the office forwards and inbound call to me or when I try to make outbound calls to landlines. Eigther way, I can hear the other party but if they can hear me at all, it is very very choppy.
We are using a SIP provider for our phone service.
Any suggestions as to where to start and what QoS settings to apply where so that I can make/receive calls on the business' number?
Thanks in advance.
---Michael
