where is the hookswitch mode for the Cisco 8861 phone?

[TravisMedley38214]

where is the hookswitch mode for the Cisco 8861 phone?

[Nithin Eluvathingal]

if you are using Wireless Headset, on phone page you see "Wireless headset Hookswitch control" enable it. 

[TravisMedley38214]

Thank you - I cannot find where the prompt us for hookswitch mode. How do I get there?

[George Sotiropoulos]

On your CUCM Administration Page you should go to Device-> Phone-> Product Specific Configuration Layout-> Wireless Headset Hookswitch Control (Enable)

George

[TravisMedley38214]

Thanks, George. So you’re saying it must be dine from the browser and not the physical phone?

[Nithin Eluvathingal · Accepted solution]

its from CUCM web page(Hope that u are using CUCM for call control)

[TravisMedley38214]

Aha! Thank you.

[George Sotiropoulos]

Please check what @Nithin Eluvathingal is showing below, this is the point I am describing above. Always assuming that you have CUCM as your Call Control System.

George