IP Telephony and Phones

We had a site that moved from a San Francisco area code (415) to an Oakland (510) area code. The DID's were ported over to the new office location. In CER, the ELIN's did not change. In Intrado the 415 ELIN's are listed and show the correct county th...

Not sure under which category should I post this for best match so I am posting it underCisco Community Technology and Support Collaboration, Voice and Video IP Telephony and Phonesand will be posting under :Cisco Community Technology and Support Col...

hello all, I need your help please . I have a cucm 12.5 installed with cisco Ip phones 7821 and 8851.My costomer would like when the IP phone who make the transfer  with another IP phone can  retrieve the call if has no answer after the call transfer...

All, I have a question with regards to our wish to enable ILS. I will try to lay out our environment and explain the challenge. We have 4 regional CUCM clusters that is currently being upgraded from 8.x and 9.x to 10.5. AD sync is set up on all locat...

I am not a phone systems person. But I am IT at a small company so I end up doing most everything. I'd also like to add that my predecessor left NO documentation, things worked, so I don't try to change anything until it breaks. I am documenting ever...

I am trying to create an anonymous hotline voicemail box. I have a routing pattern setup that masks the caller number. I set up the voicemail box to only play the message and not anything pre or post message. The issue comes with notifications. User ...

Hi Guys, I am using AA service and when deial 1 for sales and the sales phone is ringing but I see there is 1 call in queue and handset LED is flashing, how to cancel it? because it makes a problem when no one answer the phone then it keeps ringing! ...

We need information whether 7800/8800 series phones generate a feedback signal defined in the descriptors of the USB standard as Usage (Off-Hook) 09 17??Can anyone help to find this information?

Hi Guys,I have CUCM ver 11 and have the last management were installed CUWL 35 license in PLM, but give me 0 installed license and insufficient license. I have 3 Enhanced phone and 28 Basic phone, but no one of them is got the license from PLM! the p...

Hi I'm looking for IOS Voice image for 2821 router in version 15.XAs this one: c2800nm-ipvoicek9-mz.151-4.M12a.bin [for 2821]I have it in version 12 but it has a limitation in translation rules. As this router is now EOS, there is no download availab...

I'm trying to upgrade the firmware but I keep getting file not found.  Using http://url/firmware.loads in the Upgrade Rule.  The error I get is "File Not Found".  If I cut and past the Upgrade Rule URL in a browser, it immediately goes to download th...