Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
DN can make, but not receive calls.When I call that number from CIPC in display shows reorder.Give the phone different DN then is fine. Dn deletetd, no change. Dependencies checked, route pattern checked, groups checked, bulk tool checked, nothing th...
We have a customer that is looking to have distinctive rings between internal calls and external calls coming through a hunt group in Broadworks. I am looking for information on how to configure this on a Cisco MPP 8851. The Admin guide has a secti...
Hello all, When phones go into SRST, all seems well but the external phone number mask for outbound calls to PSTN. It seems it's "lost" and instead the DN is shown. The mask is shown on the IP phone screen, but does not show on the destination endpo...
HelloA client has a uc520 that connects to the pstn via isdn service.The installation worked without problem for more than 6 years.The last four days users experience frequent disconnections during their conversations.When the issue occurs the debug ...
Customer has a 3 CUCM/2 IMP server environment running version 11.5. We are using PCD to migrate it.Cluster discovered successfully. When running the migration job, the backup of the CUCM Pub and IMP Pub are successful. But backup job for the fir...
Good Day, We are trying to troubleshoot a weird issue with an ATA-192 in Bridge Mode. Software version 11-1-0MSR3-9. We have the unit with WAN (Network) port connected to switch and a computer connected to LAN (Ethernet) port. Computer should be on t...
Hello,I have a hunt group created for our security team where the members of the line group for this hunt group are all Remote Destination Profiles. So the call hunts to the cell phone of each RDP. This works great but because they get these calls ...
Hi, The CUCM Admin Guide contains the following text about Phone NTP References. If you want to do so, you can configure phone Network Time Protocol (NTP) references in Cisco Unified Communications Manager Administration to ensure that a phone that...
Dears, I have cucm 12.0 and two devices registered automatically to enhanced plus license but i dont purchase any enhanced plus licensethis problem caused to stop any edit or add new device or any thing on cucm is their any solution instead of repurc...
As a result of COVID-19 forcing me into a work at home scenario, I am trying to make myself more available than just through my personal cell phone. I have an old Cisco CP-7945G IP Phone I picked up a while ago, and was wondering if instrument this ...
Hi Folks, Integrating a CUBE with CUCM V12.0 and I have outgoing calls OK but incoming calls fail. When I do a "debug ccsip messages" I can see that I am receiving a 401 error message from CUCM back to the CUBE thus. Any ideas as its driving me crazy...
Dear Expert, Urgent !Can I call up a conference with two people at once call?Such as User A dial a number at one time, and then user A can line up user B and user C and form a conference. Please help
Hello, Have an issue that code 41 show in oriCause_vlaue on CDRI already said to my client,"It was Cause code No. 41, temporary failure.This cause indicates that the network is not functioning correctly and that the condition is no likely to last a l...
Hi All, I am hitting a roadblock on getting this to work. My objective is to be able to dial an emergency number eg 1111, have user leave a message. That message it then immediately replayed back to a group of 5 users by ringing their extension till ...
Hello, I have recently upgraded a customer CUCM deployment to 11.5.1.13902-2 (11.5(1)SU3b) and users reported that when they click on the Call Forwarding link on the Self Care Portal the forwarding page does not load and they just see a spinning grap...
