Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello All,Hope you are all well!May I know if i can access self care portal over a customized port, for instance:https://cucmipaddress:1616/ucmuserUse case is to restrict unathorized access to CallManager administration page.Thanks in advance
I think I know the answer to this, but I'll press on regardless! I've got a client that needs to play an annoucement greeting in front of their agents stating that calls into the contact centre (which isn't using UCCX or UCCE) may be recorded. At the...
Hi!I've found a Cisco IP Phone 7911, connected to my POE switch and I wanted to do a factory reset.I followed this guide:Step 1 Unplug the power cable from the phone and then plug it back in.The phone begins its power up cycle.Step 2 While the phone ...
Here's the scenario,We have a DN, lets say (03 1111 2222) which we have configured a different CLI ( 03 1111 3333) using Calling Party Transformation when making any external Calls. We set that Transformation CSS at SIP Trunk Level. In a scenario wh...
Hello, I want to ask if someone can recommand an alternative third party SIP Wi-Fi Phone (Handheld like 8821) which works well with CUCM. Thanks,
In CUCM, on most phones, there's a configuration option for a Log Server. The ccmadmin help says nothing. The CUCM docs just say: "Specifies an IP address and port of a remote system where log messages are sent" I entered the IP address of my syslog ...
Hi all,We have Cisco Unity Connection 11.5.1 sync'ing with our Microsoft AD. Synchronisation definitely works as new AD users appear and can be imported into Unity. We have a user that had their account sync'ed to Unity ages ago but not imported. I ...
i keep trying to enter the command "debug isdn q931" and "terminal monitor" but it isnt showing incoming calls information , im not sure if im missing a third command or there is an issue with my voice gateway , it is a h323 VG btw?
Good Day All,I have configured a VG224 GW with CM4.2 and it does not seem to be registering.The configurationis pretty stock/standard.I double checked the host name with call manager and they match.I have provided a copy of the router config minus pa...
Hello everyone, i got stuck in a case where in an ISR4351 i have configured a dspfarm profile for conference like below dspfarm profile 1 conference codec g729br8codec g729r8codec g729abr8codec g729ar8codec g711alawcodec g711ulawmaximum conference-p...
Hello, I have a VG320 and I would like to know what is best practices to use SCCP/MGCP , my Cucm is 12.5 Thanks.
Does anyone have a suggestion for a door access system which you tie into an existing fob system? I would like it to notify a secretary and show video of who is at the front door when a button is pushed. The secretary could then intercom with the per...
Hi Friends, I have the following setup:- Palo Alto Firewall cannot enable the ALG because it breaks Jive.. FW is NAT'ing the external static IP address to the inside CUBE IP address.. B TwilioSIP-Trunk====FW==CUBE--------CUCM----IP Phone A 1> Outg...
Hello ,when I call from my cisco phone's to external number I hear regular tone, even when the external number is busy.the topology: Cucm->H323->Router ->Priany idea? Example to configuration :dial-peer voice potsdestination-pattern XXXXXXXXprogress_...
Hello, I have a Cisco 7841 phone that was asking for a password which I did not set. I tried factory resetting it, but now it is giving me a X6039 error. I tried searching for this error and nothing appeared. Has anyone encountered this before?
